Peer Navigator/PrEP

WHO WE ARE: Community Healthcare Network (CHN) is a not-for-profit organization providing more than 65,000 New Yorkers with primary and behavioral healthcare, dental, nutrition, wellness, and needed support services.

Our network is made up of 14 federally qualified health centers throughout Brooklyn, the Bronx, Queens, and Manhattan, along with a fleet of mobile vans that bring health services to underserved people in need throughout New York City.

We provide judgment-free, high-quality healthcare, without regard to race, religion, orientation, gender identity, immigration status or ability to pay.

We turn no one away.

WHAT WE OFFER: Growth and development: Access to various healthcare professionals and benefits to deepen understanding and interest in the various disciplines involved in community health programming.

Supportive Team culture: Be a part of an interdisciplinary environment where your ideas and work are valued and encouraged.

Comprehensive benefits: Including health, dental and vision insurance, retirement plans, employee assistance programming and more.

POSITION SUMMARY: Under the supervision of the TelePrEP/Access to Healthcare Program Manager, the Peer Navigator, supports clients accessing PEP and PrEP services.

This role is essential in increasing awareness and access to HIV prevention strategies through telehealth and in-person interactions.

The Peer Navigator will assist with outreach, appointment reminders, insurance navigation, peer counseling, and PrEP education.

This position is fully funded by the PrEP Telehealth program, with no shared responsibilities.

All time and effort under this role are allocated exclusively to the PrEP Telehealth program.

DUTIES AND RESPONSIBILITIES: * Assist clients in accessing PEP and PrEP services through telehealth and in-person visits.

* Provide guidance on virtual healthcare services and assist with telehealth appointment completion.

* Engages with community members in laundromats, beauty salons, other local businesses churches, parks, and other public spaces to educate about PrEP and telehealth services.

Uses technological equipment to facilitate real-time telehealth PrEP visits, expanding access to care in non-traditional settings.

* Support health insurance navigation, including enrollment in health plans and medication assistance programs.

* Assist with appointment reminders and follow-ups for missed visits.

* Maintain confidentiality and privacy while providing resources and referrals for continuous PEP/PrEP access.

* Collaborate with clinic staff to coordinate telehealth and in-person services.

* Participate in training sessions and support programs for peer educators.

* Support basic data collection for CHN's Electronic Medical Records (EMR) and AIDS Institute Reporting.

* Perform other related duties as assigned.

EDUCATION & EXPERIENCE: * High School diploma or satisfactory equivalent required KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * Strong knowledge of PrEP and HIV prevention strategies.

* Excellent communication skills, both verbal and written.

* Basic proficiency in Microsoft Word and Excel.

* Ability to provide peer support and patient navigation with empathy and professionalism.

* Respect for client confidentiality and autonomy in healthcare decisions.

* Experience in community outreach and engagement, including social media and digital communication a plus.

* Bilingual Spanish proficiency preferred.

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