Safety Lead - Bus

Salary: $106,750.00 - $137,260.00 Annually

Location : 185 Kneeland Street, Boston

Job Type: Full-Time

Job Number: 25-20957

Department: MBTA - Safety

Area: 095-Safety Administration I

Opening Date: 04/16/2025

Closing Date: 4/30/2025 11:59 PM Eastern

Licenses / Certifications: A valid Driver's License is required.

Union Affiliation: Executive

Safety Sensitive: Yes; this is a Safety Sensitive position. Employees in this role will be subject to periodic physical examinations plus random drug and alcohol testing.

Essential Classification (Emergency Staff): Yes; this position is classified as essential. Employees in this role are required to report to work for their assigned work hours or as directed by supervisory personnel during declared States of Emergency.

On-Call or 24/7: Yes; this position is classified as on-call or 24/7. Employees in this role must be available to respond to page / text / call and report to work as directed by supervisory personnel.

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA's core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.

Job Summary

The Safety Lead - Bus is responsible for investigating all incidents with a bus operations component (e.g., major events and near misses involving employee injuries, infrastructure damage, service interruption, etc.). The Safety Lead - Bus will respond to incidents, gather documentation and information, report to the appropriate parties, determine root causes, and collaborate with Bus Operations and Bus Vehicle Maintenance, and Training Departments to recommend feasible corrective action plans to improve safety programs, policies, and procedures.

The Safety Lead - Bus will work closely with and support the Bus Operations Department to track and implement safety recommendations and/or corrective actions. The Safety Lead - Bus will assist with implementation of the MBTA Safety Programs consistent with applicable OSHA Standards. The Safety Lead - Bus will also assist with safety assurance activities including regular audits. The SLIB will be responsible for staying abreast of new laws and regulations regarding safety and recommend appropriate changes to MBTA Safety management.

Duties & Responsibilities

Assist in the implementation of Safety Management Systems (SMS) throughout the MBTA through support and daily application of safety policies, safety risk management activities, safety assurance activities, and safety promotion.

Respond to incidents that occur involving the MBTA, gather documentation and evidence, and notify/report necessary information to the appropriate parties in a timely manner.

Work with appropriate departments to gather all necessary information (e.g., inspections, training records, hours of service) to supplement incident investigations.

Develop root cause analysis including recommending feasible corrective actions when necessary.

Collaborate and advise departments to track, implement, and close safety recommendations and corrective actions. Follow up with implemented corrective actions to ensure effective mitigations of hazards.

Conducts scheduled and unscheduled inspections of bus facilities, infrastructure, vehicles, equipment, and/or other applicable locations to ensure compliance with Federal, State, and local codes, regulations and guidelines.

Provide professional safety support including developing, updating, and interpreting MBTA policies and practices, codes and industry standards as needed to advance the application of safety programs in the Bus Operations.

Perform and create safety inspection and hazard assessment reports and present findings to internal stakeholders.

Assist safety managers and regulators during internal and external audits and investigations.

Work closely with field representatives from the Department of Public Utilities (DPU) to resolve identified safety issues.

Work with cross functional teams to identify and mitigate hazards related to bus operations.

Support the Safety Engineering team with Safety Certifications when appropriate.

Develop and maintain reports on operational safety data and trends in order to identify and share ongoing safety performance towards established goals and prepare monthly safety reports for upper management committee meetings.

Partner with operations leadership on the continuous improvement projects for compliance between Operations and Safety initiatives, including safety program implementation, policy creation, safety training content, and safety initiative strategies.

Investigate safety concerns submitted by management, employees, employee committees, the public, or regulatory agencies; evaluate concerns and alternatives, resolve hazards and make recommendations to management for corrective actions, as necessary.

Respond to each inquiry, whether from a customer, vendor or coworker in a courteous and professional manner.

Drive a company or personal vehicle to visit/inspect work sites and to assist at emergencies and/or events as needed.

Perform night and weekend Safety Duty Response in rotation with other Safety staff.

Perform all other duties and projects that may be assigned Supervision

No direct reports. Minimum Requirements & Qualifications

Bachelor's degree from an accredited institution.

Six (6) years of experience in bus operations including safety reviews, investigations, assessments, or training functions.

One (1) year of supervisory, managerial, and/or leadership experience.

Ability to drive and respond to incidents/accidents and perform safety oversight in various weather condition including extreme weather events on all shifts and any time of day or night.

CDL Class B pass/air brake endorsements.

Demonstrated experience applying methods and techniques to mitigate safety issues by assessing safety hazards and ensuring corrective measures are followed.

Experience applying safety knowledge through the facilitating and processing of safety programs and assessments.

Experience participating in incident response and/or investigations.

Effective organizational, analytical, time management and multitasking skills.

Have excellent customer service and conflict resolution skills.

The ability to work with a diverse workforce.

The ability to provide internal and external customers with a courteous and professional experience.

Proficiency in Microsoft Office (Word, Excel, Outlook, etc.).

Have a valid Class B driver's license.

Working knowledge of 49 CFR Parts 659/672/673/674.

Ability to complete, apply, and adhere to concepts in safety training including but not limited to SMS Fundamentals, ICS 100, 200, 700, and 800 as well as courses offered on websites hosted by MassDOT, FEMA, and TSI within the first month of employment.

Ability to complete a Public Transportation Safety Certification Training Program (PTSCTP) within three (3) years of employment. Substitutions Include

A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor's degree requirement.

An Associate's Degree from an accredited institution an additional three (3) years of directly related experience substitutes for the bachelor's degree requirement.

A Master's Degree in a related subject substitutes for two (2) years of general experience.

A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience. Job Conditions:

Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English.

Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.

Ability to provide internal and external customers with courteous and professional experiences.

Ability to work effectively independently and as part of a team (or supervise, if required).

Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.

Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies.

Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).

Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and / or medical Clinic screening, potentially including a physical examination and drug and alcohol screenings.

Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service.

Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op. Disclaimers and Definitions:

General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.

Application Completion: It is each applicant's responsibility to ensure application details are entered completely and correctly, including updated work and education histories (past and current). Incomplete applications may not be considered. Attachments do not substitute for application fields. Recruitment team does not have access to existing employee data / history.

Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.

Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.

Work Eligibility: Although the MBTA is an all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens). However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions. International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA. In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.

Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.

Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.

On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.

Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.

ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at or

Diversity, Equity, and Inclusion: The MBTA is an For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit

Employment Benefits at the MBTA

Full-Time Employees:

The MBTA offers comprehensive benefits packages to full-time employees. Types of benefits offered at the MBTA are subject to the union affiliation / Collective Bargaining Agreement (CBA) of the position to which you apply. Benefits that may apply to your position include the following:

Insurance: Health, Dental, Vision, Life (basic and supplemental), and Long-Term Disability

Paid Time Off (PTO): Vacation, Personal Days, Sick Leave, and Holidays

Retirement: Pension or deferred compensation 401(a), plus MBTA contributions

Complimentary pass for travel on the MBTA transit system (bus, train, ferry, and Commuter Rail)

Tuition Reimbursement (up to $10,000 per year)

Public Service Loan Forgiveness (PSLF) for student loans

Commuter Choice Parking Program: Pre-tax benefits for parking

Flexible Spending Account (FSA): Pre-tax benefits for healthcare-related expenses

Discounted tickets for concerts, movies, travel / vacation, etc. via TicketsAtWork.com

Shopping discounts via GovX.com

Verizon and AT&T service discounts

And more...

Internships:

Internship positions are not eligible for most MBTA Benefits. However, paid sick time may be incurred. Each intern also receives a complimentary pass for travel on the MBTA transit system (bus, train, ferry, and Commuter Rail) to use throughout the duration of their internship. Please contact the assigned Recruiter directly or email for more information.

Disclaimer:

The above information is meant to be a general overview of the benefit programs offered by the MBTA, which may or may not apply to a specific position. This summary is not a contract andis not meant to change the provisions of union contracts or Authority policies and does not establish a binding practice. Please contact the assigned Recruiter directly or email for more information.

The MBTA is an Affirmative Action/Equal Opportunity Employer

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Which of the following best describes your education and experience?

I did not attain a high school diploma or equivalent / GED.

A High School Diploma/ equivalent with a minimum of thirteen (13) years of experience in bus operations including safety reviews, investigations, assessments, or training functions.

An Associates Degree from an accredited institution with a minimum of nine (9) years of experience in bus operations including safety reviews, investigations, assessments, or training functions.

A Bachelor's Degree from an accredited institution with a minimum of six (6) years of experience in bus operations including safety reviews, investigations, assessments, or training functions.