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Help Desk

Company:
Hrone
Location:
New Richmond, OH, 45157
Posted:
April 18, 2025
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Description:

Central Transport is one of the nation's most trusted and technologically advanced Less-Than-Truckload (LTL) carriers. With an ever-growing network of terminals nationwide, our team of dedicated professionals provide safe and efficient service to the United States, Canada, and Mexico.

Our Growth is Creating Great Opportunities!

Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you!

Thanks for your interest in working on our team!

The Technical Support and Services Technician will be a main point of contact for any IT related issues as they come into our help desk. The Technical Support and Services Technician is responsible for having strong customer service skills. They will act as the front line answering all technical related questions in a timely manner.

SHIFTS AVAILABLE:

Sunday to Wednesday 2:30pm-12:30am

STARTING RATE: $20.00/HOUR

SHIFT PREMIUMS OFFERED:

6 PM – 12 AM – Additional $1.00 per hour

12AM – 6AM – Additional $2.00 per hour

IT Support Technicians will:

Have basic IT knowledge

Have an interest in pursuing a career in the IT field

Have the ability to multitask and prioritize a changing workload

Have a flexible schedule with the ability to work overtime if needed

Have strong organization and communication skills

Be a reliable and dependable worker

Duties include, but are not limited to:

Serving as the main point of contact for internal customers seeking technical assistance over the phone or through email

Performing remote troubleshooting through diagnostic techniques and asking pertinent questions to the internal customer

Providing remote support, software loading, etc. for all hand-held and tablet technology tools

JR110310

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