As a member of the Peoria Chiefs Ticket Sales Team, the Account Executive will be responsible for selling season tickets (full and mini ticket packages), group tickets and premium inventory for the Peoria Chiefs and Dozer Park.
Essential Duties and Responsibilities:
Sell season tickets and partial plans with particular focus on group ticket sales
Execute effective sales calls and presentations promoting the purchase of the available seating products in order to meet established sales objectives and goals
Create strong relationships with our customer base by staying in consistent contact through phone calls, emails and in-game visits
Prospect for new sales by placing outbound cold calls and conducting in-person meetings
Prospect for new sales by representing the organization at various community events
Research and prospect for new business leads
Renew full & mini-plan package holders and group ticket purchasers
Work in conjunction with fellow Sales Team Members to uphold mandates and ethics of the entire department regarding sales and service objectives
Participate in events, promotions, client entertainment and other activities as required
Work closely with Ticket Operations department to ensure inventory integrity and high levels of service for all seat holders
Work scheduled shifts during Peoria Chiefs home games and other required team and/or Dozer Park events, activities or functions as required
Provide problem solving techniques to assist all customer inquiries and concerns
Represent the Peoria Chiefs and Dozer Park in a professional, and ethical manner
Proactively create opportunities for new business with existing customers
Maintain good attendance and punctuality
Other duties as assigned
Qualifications and Requirements:
Minimum 1 year sports/entertainment sales experience or other professional sales experience
Must be assertive, self-motivated team player that has the ability to focus on both departmental and individual growth
Ability to handle heavy phone volume, both outbound and inbound required
College graduate (4) year degree preferred
Strong customer service and interpersonal skills
Excellent written and oral communications skills
Ability to work weekends, nights, and holidays as dictated by events
Exceptionally work ethic and strong desire to succeed
Team Player
High level of professionalism
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.