FORMAL EDUCATION:
Grade 12 (NQF 4)
Bachelor's degree or Diploma qualifications in ICT field will be an advantageEXPERIENCE:
5 7 years' experience in a network environment
Understand the strategic composition of a world class network ICT company
Understand customer current infrastructure and be able to relate the understanding into Network Engineering guidelines
Ability to provide firm leadership to a disparate team of network specialists in terms of daily operations, configuration guidelines and fault finding
Ability to present and articulate network related knowledge and topics to management and executive level audience
Advanced ability to guide Network Specialists in complex 3rd level diagnostics and fault finding on all network technologies
Solid experience in Arista DC-LAN network infrastructure
Firm hands-on experience on live production networks
Exposure and Solid Knowledge of Product-Specific Technologies related to Routing and Switching, Wireless LAN, DC LAN, Network Traffic Shaping, UC, VC and IPT
TECHNICAL / LEGAL CERTIFICATION
Fortinet NSE4 Certified
Fortinet NSE7 Certified will be an advantage.
CCIE certified and additional Cisco specialisations would be an advantageRESPONSIBILITIES:
Provide Guidance to the company regarding market trends and strategic directions in terms of all ICT matters
Conduct Research, advise and guide networking department in terms of new technologies, gearing to future proof network solutions
Conceptualise Solutions and do detail low level engineering designs from high level solutions to enable network specialists to do the deployment for new solutions sold
Interface with Pre-Sales to establish networking products, solutions and services that compete in a world class market
Provide Guidance to the Networking department in terms of the technical application of networking skills
Demonstrate strong network design and technical engineering
Make recommendations for changes in the internal and client organisations use of the products and services supplied in order to increase the benefits the clients will ultimately obtain from Gijima, and help ensure client retention
Constantly utilises technical engineering experience and skills to assess and advise on the practicality of alternatives, combining technical limitations with operational realities
Guide the advanced high-level problem management process as defined by ITIL
Provide guidance to establish mechanism of monitoring, event generation, ticket logging and reporting of incidents together with monitoring specialists
Establish processes and procedures of the entire Networking department in conjunction with the team of network specialist
Analyse draft solution proposals prior to submission to the customer to check for technical viability and fit for purpose solutions
Where needs are recognised as falling outside ones own area of knowledge, identify a suitable solution offering
Continuously ensure that technology is aligned to clients' needs and clients are educated in terms of the technology usedKEY COMPETENCIES:
Excellent communication skills and ability to impart knowledge and communicate complex information in a simple manner
Quality management - Ensures quality service delivery in accordance with standards as communicated
Ability to motivate, lead and supervise disparate individuals in different teams
Research skills - Is able to collect and gather information in an efficient manner
Time and priority management - Is able to plan work so that maximum efficiency is obtained
Continuously structures work in an organised and effective manner
Able to prioritise the workload in order of importance in an efficient and organised manner
Delivering results and meeting customer expectations