Fleet Service Manager - Luxury Transportation Service
Description:
Job Description
Fleet Service Manager - Luxury Transportation Company
Dolphin Transportation Specialist, Inc. has been the largest independently owned, operated and maintained fleet of luxury vehicles in the South Florida region, and is now a proud member of the Hoffmann Family of Companies. Dolphin currently operates in the Naples/Ft. Myers, Sarasota/Tampa and Ft. Lauderdale/Miami areas and ever expanding, with the Hoffman Family of Companies is in many cities across the U.S.
Dolphin Transportation is the preferred & contracted transportation company for the finest luxury resorts in the area. With a full fleet of luxury sedans, SUV's, executive vans, mini and motor coaches, our commitment to quality and coordination abilities has made us experts in transportation services. We service all the colleges and universities and hotels and cruise ports in Florida.
Job Summary
The Fleet Service Manager/Coordinator is responsible for overseeing the maintenance, repair, and overall management of the company's vehicle fleet. This position ensures the operational readiness and compliance of all fleet vehicles while optimizing costs and maximizing efficiency. The ideal candidate will have strong organizational skills, technical knowledge of vehicle maintenance, and excellent communication abilities.
Key Responsibilities
Fleet Maintenance Management
Develop, implement, and maintain preventive maintenance schedules for all fleet vehicles
Coordinate vehicle servicing, repairs, and inspections with company mechanics or external service providers
Track vehicle maintenance history and anticipate future maintenance needs
Troubleshoot vehicle issues and determine appropriate repair actions
Ensure all vehicles meet safety standards and regulatory requirements
Organize, maintain and manage parts and supply inventories so services and repairs can be completed in a timely manner
Administrative Duties
Maintain comprehensive fleet records including warranties, and service histories
Process documentation for vehicle acquisitions and disposals
Manage vehicle assignments and track vehicle utilization
Develop and monitor fleet operations budget
Generate regular reports on fleet performance, costs, and utilization metrics
Implement and maintain fleet management software systems
Maintain accurate parts and supply inventory systems
Vendor Relations
Negotiate with vendors for parts and services
Establish and maintain relationships with service providers, dealerships, and parts suppliers
Review and approve invoices from vendors
Ensure quality of outsourced maintenance services
Compliance & Safety
Ensure all regulated vehicles comply with DOT regulations and company safety policies
Coordinate and track vehicle inspections, registrations, and permit renewals
Implement driver safety programs and vehicle operation guidelines
Work with Safety Director on post-accident inspections
Stay current with industry regulations and compliance requirements
Team Leadership
Supervise and train fleet maintenance personnel (if applicable)
Coordinate with drivers and the dispatch team regarding vehicle issues and maintenance schedules
Collaborate with department managers to meet their transportation needs
Provide guidance on proper vehicle usage and care
Cost Control & Optimization
Analyze fleet operational costs and implement efficiency improvements
Recommend vehicle replacement strategies based on lifecycle cost analysis
Evaluate and implement fuel management programs
Identify opportunities for fleet rightsizing and optimization
Qualifications
Required Qualifications
A clean driving record (no more than 3 points), CDL is a plus.
Able to pass pre-employment drug test and random drug and alcohol tests. We are a Drug Free Workplace.
Ability to adjust to work schedule and business needs.
Minimum five (5) years' experience in Logistics, Automotive Technology, or related field
3+ years of experience in fleet management, automotive service management, or related field(management experience in a commercial vehicle facility is a plus)
Strong knowledge of vehicle maintenance, repair procedures, and preventive maintenance practices
Experience with DOT regulations and compliance requirements
Technical competence with light/medium/heavy duty vehicle repair
Excellent organizational, problem-solving, and time management skills
Strong verbal and written communication abilities
Preferred Qualifications
ASE (Automotive Service Excellence) certification
Knowledge of vehicle procurement, lifecycle planning, and remarketing
Experience with sustainable fleet practices and alternative fuel vehicles
Background in logistics, transportation, or supply chain management
Working Conditions
Primarily office-based with regular visits to maintenance facilities, vendor locations, and field operations
May require occasional evening or weekend availability for emergency situations
Some travel may be required to multiple company locations
Exposure to shop environments, including noise, fumes, and moving equipment
Physical Requirements
Ability to inspect vehicles, which may involve bending, stooping, and limited climbing
Occasional lifting of up to 25 pounds
Extended periods of computer use for data entry and analysis
Compensation & Benefits
Competitive salary commensurate with experience
Comprehensive benefits package including medical, dental, and vision insurance
401(k) retirement plan with company match
Paid time off and holidays
Professional development opportunities
How to Apply
You must respond to this ad and submit the following for consideration and review:
Resume
Driver's License.
Current 3-year Motor vehicle report (MVR) or driving record (if out of state - a copy of the driving record from the last state will be required).
References of previous experience.
Dolphin Transportation Specialists is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other classification protected by law.
Full-time