Supportive Housing Worker

Tentative hours: Sunday, Monday, Tuesday (Awake Shifts) 7:00pm to 7:00am

Job Type: Full-time Permanent Position, with Benefit Package after Probation

Salary: $44,646 per year

Reports to: Supervisor of Housing

To Apply: Please email

Next Steps Housing is a supportive housing building for youth (16-25), run by oneROOF Youth Services. This youth specific living and learning environment pairs independence with a mix of helpful in-house and community resources. Continuous on-site staffing allows for quick supportive action, if necessary, which cultivates a sense of security for residents.

Job Skills, Duties & Responsibilities:

● Safely resolve crisis situations and respond non-judgmentally to problematic behaviour

● Assess needs of tenants and help and/or make referrals to various community resources

when appropriate

● Crisis management and de-escalation of situations among tenants

● Supervision of the tenants and their guests while on property

● Awareness & support of a harm reduction approach

● Build self-esteem and self-efficacy in tenants

● Increase life skills development

● Maintain tenant files and statistics

● Supportive listening and assist tenants with problems solving as requested

● Demonstrate understanding of oppression and marginalization

● Make positive contributions to the team, support and back up your co-workers always

● Support community integration and self-efficacy of tenants

● Ability to work independently and as part of a team

● Maintain the health and safety of tenants and staff

● Participate in training and staff meetings as directed by management

● Clean common areas as required

● Basic understanding of individual, systemic and structural facets of homelessness

● Effective verbal and written skills

● Strong organizational skills

● Computer literacy

● Other duties as required

Educational and Employment assets/requirements

A Diploma in community social services; or education in mental health, addictions, concurrent disorders, and social work

One year of recent, related work experience with an emphasis on mental health, addictions, homelessness and/or social services

Or an equivalent combination of education, training, and experience. We look at the whole person

UMAB certification would be an asset

Must have a valid First Aid and CPR certification

Must produce a recent Vulnerable Sector and Criminal Record Check

oneROOF Youth Services is an equal opportunity employer. We encourage applications from individuals of all races, colour, ethnic origin, religions, abilities, gender identity, and sexual orientations

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