Administrative Assistant

The 415 Group is actively seeking an Administrative Assistant to come join the teams of one of their most trusted clients!

The Billow Company—a trusted, family-owned funeral provider serving the Akron community for over 150 years—is seeking a full-time Administrative Assistant to join our compassionate and professional team in Fairlawn, OH.

In this vital front-office role, you will provide empathetic support to families while ensuring the smooth operation of day-to-day administrative tasks. The ideal candidate is organized, respectful, and committed to providing exceptional service during times of need.

Key Responsibilities

Warmly greet and assist families and visitors

Answer and direct phone calls with professionalism and care

Perform general administrative tasks including data entry, filing, and scheduling

Prepare service-related materials such as documents, memorial folders, and correspondence

Support funeral directors with service planning and logistical needs

Handle sensitive information with confidentiality and discretion

Qualifications

Prior administrative or office experience preferred

Strong communication and interpersonal skills

Excellent organizational skills and attention to detail

Proficiency with Microsoft Office Suite and general office equipment

Calm, compassionate demeanor in sensitive situations

What We Offer

A respectful and supportive work environment

Competitive salary and comprehensive benefits package Health insurance

Life insurance

401(k) plan

Generous paid time off

The opportunity to be part of a long-standing, family-focused company rooted in tradition and care

Job Title: Administrative Assistant

Location: Fairlawn OH

Company: Billow Funeral Homes & Crematory

Hours: 8:00am to 4:00pm M-F, and 2 Saturdays in a month