Assistant General Manager

Summary

The Assistant General Manager works with patients, ensures the team adheres to policies and procedures, supervises team members, oversees dispensary operations, and ensures a wonderful patient experience.

Essential Duties & Responsibilities

Provides a wonderful experience for the patient.

Advises patients on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.

Keeps abreast of new cannabis products on the market as well as the latest industry trends.

Processes patient’s payments using the dispensary's Point of Sale (POS) system.

Ensures that the store is clean and well-organized at all times.

Ensures company policies and procedures are followed.

Hires, trains, and supports new employees.

Resolve customer issues.

Provides leadership and direction to all employees.

Works closely with the general manager.

Ensures an excellent standard of customer service is upheld.

Maintains the store to high standards, includes stocking products and regular cleaning.

Completes tasks assigned by the general manager accurately and efficiently.

Takes inventory of cannabis products and ensures that the sales floor is adequately stocked.

Maintains compliance by following the proper policies and procedures set by the company and the state.

Performs other duties as assigned.

Minimum Qualifications

High school diploma or GED

Two to three years of experience working as a budtender, supervisor, AGM, or GM.

Ability to pass a background check and receive a facility agent card from the state.

Sound knowledge of cannabis strains and their medicinal benefits.

Outstanding organizational skills.

Excellent analytical and problem-solving skills.

Effective communication skills.

Exceptional customer service skills.

Work well with other team-members.

Be self-motivated and possess the desire for self-development.

Ability to work autonomously when required

Physical Requirements: Prolonged periods of standing and walking throughout the retail space. Must be able to lift to 15 pounds at times.