User Experience Designer

ALTA IT Services is hiring for an User Experience Designer with a strong foundation in in user centered design and agile product thinking If this role interests you, please apply and I will reach out to you!

User Experience Designer

Location: Hybrid report to Vienna, VA

Pay Rate: Open to Both C2C and W2 options

Position Type: Multiyear Contract

Job Description:

The organization is seeking a skilled and collaborative UX Designer to join our growing Digital Product Design team. This role is ideal for a designer with a strong foundation in user-centered design and agile product thinking who thrives in cross-functional environments and is passionate about creating intuitive, accessible, and impactful digital experiences.

You will be responsible for contributing to the design of end-to-end experiences across our platforms, from research and wireframes to polished interfaces. Experience with enterprise CRM (ECRM) tools and processes is a plus, as this role is designing systems that support member service and engagement.

Responsibilities:

• Collaborate with product managers, researchers, developers, and other designers to define and deliver user-centered solutions.

• Translate complex business and user requirements into intuitive, elegant designs.

• Create wireframes, prototypes, user flows, and high-fidelity visuals that align with the department's design system and accessibility standards.

• Participate in user research and usability testing to validate design decisions.

• Help evolve and maintain our design systems and contribute to design documentation.

• Present and communicate design work clearly and persuasively to stakeholders.

• Contribute to design strategy for products that may integrate with ECRM platform Microsoft Dynamics.

Qualifications

• Bachelor’s degree in Design, HCI, or related field, or equivalent experience.

• 5+ years of experience in UX or Product Design, preferably in a large-scale or regulated environment.

• Strong portfolio showcasing a range of user-centered design projects with clear problem-solving and impact.

• Proficiency in Figma or XD.

• Working knowledge of accessibility (WCAG) and responsive design best practices.

• Experience with Agile or Scrum workflows.

• Excellent communication, collaboration, and storytelling skills.

Preferred Qualifications

• Familiarity with ECRM systems (e.g., Microsoft Dynamics) and their role in customer engagement and service.

• Experience designing for financial services, enterprise systems, or high-volume transactional interfaces.