The ideal candidate will create a welcoming and professional first impression for clients and visitors, while providing essential administrative support to the office. This individual will handle front-desk responsibilities, manage incoming communications, and assist with day-to-day tasks to ensure smooth office operations. The candidate will be organized, personable and committed to delivering excellent customer service in every interaction.
Responsibilities
Greet and interact with the public, answer telephones and make clients feel comfortable when calling or visiting the office.
Answer and direct telephone calls to the appropriate party.
Perform general office tasks, including photocopying, filing and data entry.
Assist with incoming and outgoing mail.
Qualifications
High school diploma or equivalent required.
Strong communication (written and verbal) skills required.
Strong computer skills and proficiency in Microsoft Office Suite (Word, Excel, Outlook) required.
Strong organizational, time management and problem-solving skills required.
Ability to communicate professionally and efficiently with clients and coworkers.
Ability to take initiative and complete tasks with minimal oversight required.
Prior experience in a customer service environment preferred.
Fluency in verbal and/or written Spanish preferred.
* This position often leads to advancement within the firm.