Operations Analyst

Job Title: Administrative Assistant

Work Location: Baltimore MD 21230

Duties may include:

- Processing incoming and outgoing paperwork including mail and facsimiles

- Support client service associates and operational personnel

- Checking inbound client documents for accuracy, notating all activities on the account, and submitting accurate forms for final processing to service center

- Make outbound contact both in writing and verbally with clients concerning paperwork.

Requirements:

- Ability to define and prioritize project activities and follow-up on project progress

- Strong written and verbal communication skills

- Strong working knowledge and proficiency in the appropriate computer programs such as MS Excel, MS Word and database input is essential

- Knowledge of financial services field

- Must be able to learn quickly and to engage in a number of detailed tasks at once

- Must have strong flexibility in regard to the duties assigned and problem solving skills, and be able to work independently