We’re seeking an experienced Operations Manager to oversee a small team including sales, customer service and a small production team. The ideal candidate will have strong leadership skills, a background in managing teams, and experience in customer-facing roles.
Key Responsibilities:
Review purchase orders and prioritize production tasks accordingly
Lead and manage a small production team, ensuring clear communication and accountability
Review and respond to customer requests for quotes (RFQs)
Manage customer service needs with professionalism and urgency
Handle strong personalities and foster a productive team environment
Oversee shipping operations, ensuring products are shipped safely and on time
Maintain a safe, organized, and efficient workspace
Requirements:
Prior experience managing operations or production teams
Strong customer service and communication skills
Ability to manage competing priorities in a fast-paced environment
Experience in the aerospace or custom paint industry is a plus but not required