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Network Engineer - Palo Alto

Company:
Pyramid Consulting, Inc
Location:
Irving, TX
Posted:
May 01, 2025
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Description:

Immediate need for a talented Network Engineer - Palo Alto. This is a 12+ Months Contract opportunity with long-term potential and is located in Irving, TX (Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID:25-67635

Pay Range: $50 - $60/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

Design, Analyze, diagnose, and resolve customer issues within the network

Provide Tier 2 and Tier 3 technical support for network infrastructure

Resolve incidents directly with end users and record detailed actions in ticketing tool

Collaborate with 3rd party vendors to ensure the network stays operational

Escalate issues to next level of support if unable to resolve in a timely manner

Ensure all aspects of the entire enterprise cloud networks are architecturally sound and highly available

Research existing and emerging technologies that align with business requirements and provide effective solutions based upon extensive professional experience, industry best practices, knowledge of industry technologies through formal training and/or self-study

Install and implement network hardware components and cables in data centers and corporate offices

Perform approved network changes according to procedures with minimal business disruption

Understand and perform network maintenance and system upgrades, including service packs and patches

Develop and maintain accurate network support documentation in a knowledge repository

Perform network performance monitoring, trending and capacity planning for the LAN, WLAN, MAN and WAN

Other duties as assigned.

Key Requirements and Technology Experience:

Skills-Palo Alto, Juniper, Managing Enterprise Networks.

Strong diagnostic and problem-solving skills

Active listening and analysis to identify issues or problems

Research and creativity to identify a solution to the issue or problem

Ability to communicate resolutions in a simple, easy to understand manner

Communication skills

Verbal and written – via phone, email, chat, etc.

Must be able to clearly communicate instructions and current tasks

Must be able to describe technical items to non-technical users

Multi-tasking skills

Ability to help a team member or customer real-time while performing other tasks

Passionate about customer support

Attention to detail – good organizational and time management skills

Ability to lift up to 50 lbs, work nights or weekends, as needed, and participate in an on-call rotation

University degree in Information Technology or related field preferred

5+ years’ experience managing enterprise networks (Cisco, f5, Juniper, Palo Alto) is preferred

2+ years working specifically in network design, planning, connectivity, migration, and support

Knowledge and understanding of common network protocols (e.g., TCP, UDP, STP, HSRP, BGP, OSPF, etc.)

Certifications are highly recommended – (i.e., CCNP, CCIE, JNCIS, JNCIP, etc.)

Our client is a leading Retail Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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