Sales Associate - Prada Cabazon Outlet

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church’s and Car Shoe brands, and has employees of over 100 nationalities.

The acquisition of Pasticceria Marchesi 1824 has marked the Group’s entry into the food sector, applying the same high quality criteria. Very proactive also in the art field, the Prada Group strengthens its presence through contemporary art projects in constant evolution.

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.

Responsibilities

Meet or exceed monthly sales productivity as determined by Company expectations

Demonstrate an in-depth knowledge of all product and keep up-to-date on all product categories in Store

Uphold policies, practices and procedures of general store activities and execute them in a timely manner in order to protect the client experience

Manage sales and ensure all clients receive the highest degree of sophistication and superior service, in order to foster the development of loyal clients

Discover the client’s needs through verbal and nonverbal communication in order to recommend available products and promote the full look of the brand

Promote and educate the client on brand identity and Prada DNA

Ensure loyalty by collecting client information utilizing the digital resources provided by the Company, with the expectation to meet all the relevant metrics and KPI’s

Follow up with clients through Company provided applications to conduct quality outreach and interactions

Manage and utilize C-Sphere application to support and schedule client appointments to drive client loyalty

Guarantee client experience through post-sale service with the same spirit demonstrated during sale to ensure client satisfaction, alignment with company standards and brand image, in order to promote client loyalty

Participate in department meetings, store meetings and all product presentations for all Product categories

Participate in the inventory process, maintain and ensure that all products are displayed properly and accounted for

Collaborate with other colleagues and management in a professional manner to achieve business objectives

Communicate any pertinent information gathered from client to Management

Constantly keep up-to-date regarding fashion trends; know and monitor competition

Knowledge and Skills

Strong organizational skills, multi-tasking and prioritizing capabilities

Strong knowledge of the Fashion Industry and trends

Flexibility in schedule and working hours

Superior customer service skills

Excellent communication and interpersonal skills

Attention to detail

Business awareness

Relationship building and teamwork

Dependability

This position will be paid an hourly rate that may range from $19.00-$21.00 annualized from $39,520-$43,680 and if applicable, may be eligible for commission, bonuses and other incentive opportunities. The rate of pay offered may vary based on may vary depending on job-related knowledge, skills, and experience.