Engineering Technician

Meta, W2 Contract

Datacenter Engineering Technician, Sunnyvale, CA

Job Summary:

Meta is seeking a highly motivated and skilled Datacenter Engineering Technician to join our dynamic team dedicated to maintaining and optimizing our cloud infrastructure, including data centers and labs. The ideal candidate will possess a robust technical background, exceptional problem-solving abilities, and a commitment to ensuring the reliability and efficiency of our infrastructure. In this role, you will be tasked with providing a test-bed for our developers to evaluate software on various hardware platforms prior to release. Additionally, you will collaborate with Infrastructure Engineers to install and maintain Windows/Linux platforms, employing creativity to devise effective solutions. Given the nature of our work with low-level device drivers, we anticipate occasional disruptions in our data centers and labs, as software bugs can impact boards and GPUs. Our labs conduct over 100,000 tests daily and are integral to a DevOps pipeline that requires continuous supervision, tracking, monitoring, and break-fix interventions.

Job Qualifications:

4+ years of equivalent experience in a Lab or Datacenter environment.

Ability to deploy and cable servers and test equipment.

Proven experience working with data center infrastructure, including servers, storage systems, and networking equipment.

Strong knowledge of hardware components.

Basic user-level understanding of Unix/Windows, and Networking with Enterprise Switches and Routers.

Ability to find tasks where you need help from sysadmins and communicate those, coordinate with them to integrate those solutions.

Perseverance to debug a hard problem and out-of-box thinking to seek solutions.

Job Responsibilities:

Assist in the installation, configuration, and deployment of new hardware and software components.

Conduct regular inspections and audits of infrastructure components to identify and address potential issues proactively.

Collaborate with cross-functional teams to implement and test new technologies and solutions.

Document maintenance activities, troubleshooting procedures, and system configurations.

Participate in on-call rotation and respond to emergency situations as needed.

Handle Labs and Datacenters using DCIM Tools, spreadsheets, and task tracking tools.

Define standards in labs to keep them safe, clean, and organized.

Perform routine maintenance tasks on servers, networking equipment, and other infrastructure components in data centers and labs.

Troubleshoot hardware and software issues to ensure uninterrupted operation of critical systems.

Deploy test boards that run automated tests from Software Developers and triage and root cause board issues which are not due to hardware or software issues but potentially have test setup issues.

Remove and redeploy boards that need software and/or hardware upgrades from board engineers in a regular cadence.

Work closely and proactively with other engineering teams such as system architects, chip and board designers, software/firmware engineers, HW/SW QA teams, and Applications engineering teams to drive design, development, debug, and release of next-generation products.

Take an active part in procurement decisions for the lab by choosing from various options available, getting test copies, and doing proof of concepts, then providing recommendations.

Collect data for critical metrics for the lab and track progress.

Pay Rate: $50hr-$60hr