Windows Desktop Administrator

Windows Desktop Administrator

6 Month W2 Contract (No C2C and No Visa Sponsorship)

Onsite 5x per week in Thousand Oaks, CA

Pay up to $40/hr. W2.

Technical screening needed prior to submission (14-questions via Zoom/Teams)

Breakdown of skills required for this role:

Windows Desktop Sys Admin (experience with AD, AWS, etc.)

Benchtop(4+ years) / IT Helpdesk

Service Now

SCCM

Very professional communication and work ethic - and team oriented as well

Very detailed oriented, very punctual

Excellent Customer Service skills

This role will install new instruments in PD

Nice to have: Server Admin experience, Network Admin Experience, GXP experience.

The analyst will also utilize AWS for virtualizations, general help-desk ticket support, and provide admin support to the lab-based customers. Typical business hours are between 8:00 am to 5:00 pm Monday through Friday. Some work may be required to be performed before or after these hours on request. This role will be located in Thousand Oaks, CA .

Job duties will include:

Lab Data Remediation: Configure data management software to automate movement of data from lab instrument computer systems to Amgen enterprise file shares.

General Ticket Resolution via ServiceNow: Actively respond to incidents and requests for all laboratory software and systems. Perform system administration of both local and enterprise laboratory software and systems including: user account management, licensing management, Tier 1 incident response and troubleshooting.

Documentation: Use ServiceNow to track service requests and/or escalate issues when necessary and to keep asset inventory up-to-date.

Physically inventory laboratory computers and reconcile with laboratory inventory system

Support corporate deployments of anti-virus, software patches to laboratory computers

Partner with Instrument vendors on system requirements, setups and configurations for new systems as well as upgrades to existing systems.

AWS Virtualizations

Top Must-Have Skill Sets:

5 years’ experience with Windows administration

Windows Operating systems - Win10, Win11, Windows Server

Service Now Experience

SCCM Experience

PC/Laptop Hardware maintenance

Software/Hardware trouble-shooting

Networking skills - TCP/IP, Windows Domains, Network configurations

Excellent communication, customer relations and problem-solving

Ability to work autonomously with follow-through to completion and documentation

Organizational skills sufficient to multi-task in an extremely fast-paced environment with changing priorities.

Ability to lift 40 lbs.