Field Application Engineer

KEY RESPONSIBILITIES:

Negotiate technical specifications and performance trade-offs with customers that will satisfy their system and module needs; promoting Lumentum product preferences at targeted customers.

Participate in customer design reviews and contribute to the technical response to RFI/RFQs.

Work closely with sales and directly with customers to collect customer’s requirement and application use cases.

Work directly with targeted customers to bring up transceiver modules at customer sites, troubleshoot customer prototypes, and develop solutions that support end-user applications, resulting in successful design-in of our products.

• Develop and manage primary customer product documentation which can include corrective actions, analysis reports, manufacturing test plans, performance improvement plans, reliability qualification plans and reports.

Manage Product Change Notification process (PCN) with customers and engineering

Participation in critical Failure Analysis, Corrective Action & Lessons Learned activities

ESSENTIAL REQUIRMENTS:

This individual must be motivated and should enjoy working in an open, rapidly changing, communicative and team-oriented environment. A hands-on, “can-do” attitude, a commitment to excellence, plus the ability to anticipate change and try new approaches and create innovative solutions under pressure

Degree in the physical sciences, electrical engineering or equivalent

Minimum of 5 years engineering experience designing/developing or testing coherent optical modules and components, preferably active products, and specifically DSPs, receivers, modulators and lasers

Direct experience in product development and NPI processes with either an optical components/modules company or a system OEM.

Practical working knowledge of transceiver hardware including both specification and test of firmware/hardware interfaces.

Ability to travel domestically and internationally.

Familiarity with device firmware structure & functionality is a strong positive.

Familiar with standards documents like CMIS, C-CMIS, Ethernet, Infiniband

Familiar with popular switch/router platforms and ONTs including Arista, Cisco, Juniper and Nvidia

Familiar with Python

Ability to speak/understand English is required; written skills emphasized