Quality Manager

The Quality Manager will be responsible for overseeing the quality strategy and execution for Tangent’s manufacturing divisions. Reporting directly to the VP of R&D and Quality, this position will lead the quality department in ensuring that all products meet or exceed industry standards and customer expectations. This is a role that requires leadership, technical expertise, and a strategic approach to quality assurance and continuous improvement across the organization.

ROLE AND RESPONSIBILITIES

Develop and implement comprehensive quality assurance and quality control strategies aligned with Tangent’s goals and regulatory standards.

Lead and mentor the quality team, fostering a culture of continuous improvement, accountability, and customer focus.

Align quality initiatives with business objectives and communicate quality metrics and achievements.

Process and Compliance Management

Ensure adherence to all relevant industry standards, regulations, and certifications.

Design and monitor quality management systems (QMS) to meet regulatory, and customer requirements.

Collaborate with other departments (Engineering, Production, Sales) to ensure quality is embedded across the manufacturing process.

Continuous Improvement

Identify areas for process improvement and drive initiatives to enhance product quality, reduce defects, and improve operational efficiency.

Lead root cause analysis efforts for quality issues and implement corrective and preventive actions.

Stay informed on industry trends and best practices in quality management and recommend innovative solutions.

Supplier and Customer Quality Assurance

Oversee supplier quality to ensure compliance with Tangent’s standards and manage relationships to foster collaborative improvement efforts.

Partner with customers to address quality concerns and work towards resolutions in a timely and effective manner.

Data Analysis and Reporting

Establish KPIs and monitor quality metrics, providing regular reports to executive leadership.

Utilize data-driven analysis to assess risks, optimize quality processes, and guide decision-making.

Requirements

REQUIRED SKILLS/ABILITIES

Proven expertise in quality systems (e.g., ISO 9001, Lean Six Sigma, TQM).

Certified Quality Engineer (CQE), Certified Quality Manager (CQM), or Six Sigma Black Belt.

Experience in data-driven decision-making tools (e.g., statistical analysis software).

Strong knowledge of regulatory standards and industry best practices.