Automotive Service Advisor

Germain Cadillac of Easton

Automotive Service Advisor

Columbus, OH

Germain Offers:

401(k) Savings Plan

Medical, Dental, and Vision Insurance

Paid Vacation

Paid Company Holidays

Company Outings and Activities

Ongoing Professional Development

Employee Discounts

Family-Friendly and Inclusive Culture

Career Growth and Internal Promotions

CLOSED on Sundays

As a Service Advisor, you will own the customer’s experience in the service lane and are the first point of contact for the client as it relates to their vehicle status, repairs, and diagnostics. Well-versed in product offerings, inventory needs, technician scheduling and customer service.

Responsibilities:

Answer service calls, set and confirm appointments

Write repair orders

Act as a liaison between the technician and customer

Assist your client through the service process.

Collaborate with various team members for loaner availability, proper warranty processing and disclosure

Qualifications:

At least 2 years of experience

Strong record of positive customer satisfaction results

Organized and friendly personality

Fantastic communication skills

Professional personal appearance

Team oriented and self-motivated

Able to work with little supervision

Clean driving record

At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.

For immediate consideration, visit us at GermainCareers.com.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

LP