Part-Time Receptionist/CSR

Buckeye Nissan is currently seeking a part-time CSR/Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable.

Hours of position

Monday-Friday: 11:00 am - 5:30 pm

Occasional Saturday hours

Responsibilities

Answer phones and direct consumer to the proper department and follow up in a timely manner

Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution

Operate switchboard telephone system

Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold

Assist the managers with various clerical duties as needed

Be friendly, professional, courteous and efficient when working with all customers and employees

Qualifications

Experience with Microsoft Office suite is a plus

Available to work flexible hours on weeknights & weekends

Ability to communicate customers' interests needs and requests to management and sales personnel

Professional personal appearance

Clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.