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Guardian Case Manager (Legal)

Company:
Harris County (TX)
Location:
Houston, TX, 77020
Posted:
April 20, 2025
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Description:

Position Description Department History Overview Harris County Resources for Children and Adults was founded in 1966 as Harris County Child Welfare Board to provide support services for children taken under the wing of the Texas Department of Family and Protective Services.

Fifty years later, Harris County Resources for Children and Adults still provides this support.

But the now-county department has expanded services for early prevention, intervention, and adult services.

Vision: To better the lives of children and adults in Harris County.

Brief Position Overview: Under the supervision of the Program Supervisor, this position is responsible for establishing guardianships and performing the legal duties of the guardian.

This responsibility includes ensuring all the requirements of the Estates Code are met when establishing guardianships.

Duties & Responsibilities: * Processes new guardianship referrals from the Probate Court.

* Ensures all legal requirements are completed for new guardianship referrals.

* Makes monthly visits to pending wards and attends court hearings.

* Creates initial service plan for all new guardianship cases and documents all related activity in the Evolv system.

* Researches and secures all available incomes and insurance benefits and documents all financial/property information in Evolv and the case record.

* Provides on-going case management to ensure the well-being of temporary guardianships assigned which includes monthly ward visits, financial management and documentation in the Evolv system, ensuring wards' personal, housing, medical, psychiatric, and social needs are met.

* Reviews, processes, and files Annual Reports/Accounts and other appropriate legal documents accurately and timely with the Probate Court.

* Develops and maintains professional relationships with internal and external stakeholders such as county attorneys, judges and their staff, clients, care providers and the community.

Harris County is an Equal Opportunity Employer If you need special services or accommodations, please call or email Requirements Education: * Bachelor's Degree in Social Science, Social Work, Psychology, Sociology, Criminal Justice, or closely related field.

Experience: * One (1) year of case management experience in a social service setting working with adults with varying degrees of disabilities and challenging life circumstances.

* Training and experience using a personal computer with a variety of software such as Microsoft Outlook, Microsoft Word, Microsoft Excel, PowerPoint, and Case Management Software.

Licensure: * Reliable transportation with a valid driver's license and auto liability insurance is required.

* Must pass the Judicial Branch Certification Commissions' criminal history check to be certified as a Guardian Case Manager and obtain and maintain a Provisional Guardianship Certification within two (2) months of hire.

Failure to obtain and maintain the certification will result in termination of employment.

* Successfully complete the Texas Guardianship Certification Exam through the Texas Judicial Commission Certification Board within two (2) years of employment (Texas Government Code Chapter 155). Knowledge, Skills & Abilities: * Knowledge of county, state, and federal laws, Texas Estates Code, statutes, rules, and standards governing guardianship.

* Knowledge of community resources.

* Knowledge of principles, practices, and techniques of case management and administration, case management documentation and records management.

* Skill in empathizing, valuing, and dealing successfully with the various types of physical and mental disabilities, distinctive cultural histories, and unique needs of people of various socio-economic, ethnic, and cultural backgrounds.

* Must possess excellent casework skills and documentation skills.

* Must be self-disciplined, dependable, and able to work independently while prioritizing multiple projects, tasks and demands.

* Maintains the highest standards of ethical behavior, exercising honesty and integrity, respect, confidentiality, and fairness in the execution of their official responsibilities.

* Establishes and maintain effective relationships with residential facilities, care providers, family members, benefit carriers, government officials and departments, community partners and resources, and the public.

* Handles sensitive interpersonal situations calmly and tactfully.

* Communicates detailed and often sensitive information effectively, both orally and in writing.

NOTE: Qualifying education, experience, knowledge and skills must be documented on your job application.

You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration.

"See Resume" will not be accepted for qualifications.

General Information Position Type, and Typical Hours of Work: * Full-time Regular * Monday-Friday 8:00 am - 5:00 pm Salary Range: * $50,003.20--$53,040.00 (Annually) * Based on 26 Pay Periods * Plus, Mileage Reimbursement Work Location: * 2525 Murworth Dr, Houston, TX 77054 Employment is contingent upon passing a background check and drug screen.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

BENEFITS Harris County offers a competitive benefits program, including comprehensive group health and related benefits plan as well as defined benefit retirement plan.

The following list of benefits is offered only to employees in regular (full-time) positions: * Medical Coverage * Dental Coverage * Vision Coverage * Wellness Plan * Life Insurance * Long-term disability * Employee Assistance Program * Ten (10) days of vacation each year for the first five (5) years of service * Accrual rates increase based on years of service * Eleven (11) County-observed holidays and one (1) floating holiday * Professional development opportunities * Dependent Care Reimbursement Plan * Healthcare Reimbursement Account * 457 Deferred Compensation Plan The following benefits are also available to regular (full-time) employment and may be available to part-time employees: * Retirement Pension (TCDRS) * Flexible schedule (varies by department) * Transportation Assistance (Metro RideSponsor Program) In accordance with the Harris County Personnel Regulations, Group Health and related benefits are subject to amendment or discontinuance at any time.

Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.

For plan details, visit the Harris County benefits website: 01 Which of the following best describes your highest level of education completed as it relates to this position?

Qualifying information must be documented in the Education section of your application.

* High School or GED diploma * Associate Degree * Bachelor's Degree * Master's Degree or higher * None of the above 02 If you selected a college degree in response to the previous question, which of the following best describes your major?

* Social Science * Social Work * Psychology * Sociology * Criminal Justice * Other Related Field * Unrelated Field * N/A; No Degree 03 Please describe your educational background including level of education completed, area of study and completed major and minor programs.

04 Which of the following best describes your verifiable case management experience in a social service setting working with adults with varying degrees of disabilities and challenging life circumstances?

(To be considered, qualifying experience must be documented in your application's employment history) * Less than one (1) year * One (1) year but less than two (2) years * Two (2) years but less than three (3) years * Three (3) years or more * I do not have this experience 05 Please provide details about your verifiable case management experience in a social service setting working with adults with varying degrees of disabilities and challenging life circumstances.

Do not use "Please see Resume" or "See Resume" (To be considered, qualifying experience must be documented in your application's employment history) Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilities If you do not have this experience, please type "None" in the space provided.

06 Which of the following describes your level of proficiency using a personal computer and common office software such as MS Office Suite (Word, Excel, PowerPoint, and Outlook). Please select your level of proficiency based on the following descriptions: Advanced: A person with this level of skills is able to produce very large, complex formal documents that require a table of contents, footnotes, endnotes, bookmarks, and other special elements; a wide range of graphic effects, and use advanced techniques for analyzing and manipulating data.

Has full mastery of Macro commands and skills to tie the objects together into a cohesive system by using Macros and Visual Basic for Applications code.

Makes interactive presentations by using hyperlinks and action buttons.

Intermediate: A person with this level of skills is able to customize toolbars, import and insert graphs, embed Excel data, and elaborate reports.

Understands the concepts of databases and is able to work with charts and to use the list management capabilities of Excel.

Able to use complex query techniques, create efficient forms and reports, and create Macros to automate these forms.

Makes interactive presentations by using hyperlinks and action buttons.

Basic: A person with this level of skills is able to use basic formatting, editing, printing functions, and understands the document page setup.

Has the ability to enter and correct data, modify a workbook, format a worksheet, and use printing functions.

Understands the different database concepts and structures and is familiar with data validation and is able to create a simple presentation in PowerPoint, run it, and print it.

Entry Level: A person with this level of skills has the ability to open, create, save and modify documents in Word, send and receive email in Outlook and create spreadsheets in Excel.

Format documents for printing, comfortable using the printer menu to preview documents.

Has ability to change the font, the margins, insert or delete pages and use the built-in spellchecker and grammar check.

* Advanced * Intermediate * Basic * Entry Level * Not proficient 07 This role requires a Valid Driver's License (Texas upon hire) Do you have a Valid Driver's License?

* Yes, I have a Valid Texas Driver's License * Yes, I have a Valid Driver's License but understand I must obtain a Valid Texas Driver's License prior to start date * No, I'm not interested Required Question Employer Harris County Address 1111 Fannin St Ste.

600 Houston, Texas, 77002 Phone Website

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