Patient Access Representative

Job Description

Salary:

Looking for highly-motivated individuals who are interested in working in the medical field. No prior experience necessary.

Job duties include but are not limited to:

Operate telephone business systems equipment to relay incoming, outgoing and interoffice calls

Delivering patient messages to medical providers

Scheduling/Confirming medical appointments

Providing customer service and informing patients of company medical, scheduling, and billing policies.

Responsible for clerical duties such as e-fax documents, authorizations, updating records, and more

Call or send electronic messages to other organizations such as pharmacies, and insurance companies

Minimum requirements

High School Diploma or GED equivalent

Computer/Typing skills: at least 35 WPM

Abilities required

Bilingual English/Spanish preferred

Excellent Interpersonal Communication Skills

Computer Applications Skills

Complex Problem-Solving Skills

Customer Service Skills a must.