State Director - AR (Water/ Wastewater Exp )

Job Details

Conway, AR - PVT - Conway, AR

Fully Remote

Full Time

$110000.00 - $125000.00 Salary/year

Description

CWS is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.

Job Summary

The Arkansas State Director will be responsible for leading and managing daily operations to achieve business goals and maximize profitability. This individual should be able to lead and manage people, ensure operations run smoothly, and achieve revenue targets. Strong experience with wastewater utilities, along with a state-issued wastewater operator certification, is required. Having dual water/ wastewater certifications is highly preferred.

Responsibilities

Review and understand all contracts of assigned projects to ensure compliance and customer satisfaction

Recruit, train, and support managers and conduct regular performance appraisals

Planning, evaluating, and optimizing operations to be efficient and cost-effective

Attend monthly leadership meeting

Prepare operations reports for the leadership team

Achieve business goals and revenue targets

Hold monthly meetings with your management team members to review financials, operation efficiencies, compliance and safety and employee engagement plan

Identify needs within your region (e.g. sales, manpower, equipment, etc.)

Ensure timely and accurate completion of paperwork, reports and all required documentation by your managers

Maintains ongoing client contact to keep the client informed and strengthen client relations

Develop and maintain effective tools to measure growth and performance

Review and evaluate financial performance to determine activities required to meet the company’s goals

Maintain strong relationships with the city officials, employees, contractors, the general public, and representatives of other agencies

Ensures that business goals are effectively communicated

Attends customer meetings and handles resolution of service problems in a professional manner

Prepare clear and comprehensive verbal and/or written reports to council/board as required

Performs other related duties as directed

Develop operations strategies to direct and manage the water quality, field operations, recruiting, performance management, and production and maintenance for water and wastewater operations within the state.

Implement best operating practices to promote continuous improvement, innovation, and excellent customer service

Ensure that operational integrity is maintained, including regulatory compliance in all facilities

Provide strategic and operational input to annual business plans, control budgets for responsible areas, and ensure that operational and financial targets are met or exceeded

Build shared commitment to improving business performance and develop both individual and team capabilities

Support the business development function within the stat

Assist in due diligence and operational analysis and ensure effective integration and performance of acquisitions and contract operations

Establish relationships with and serve as operational contact for political and civic leaders and other key external stakeholders

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Qualifications

Job Qualifications

High school diploma or GED

Bachelor’s degree in business administration, management, or a similar field preferred

State wastewater operator certification is required, having both water & wastewater operator certifications is highly preferred

5+ years’ experience in water/ wastewater utilities

5+ years’ experience at a supervisory/ manager level

3+ years of experience with contract operations

Excellent communication skills, both verbal and written

Excellent leadership and decision-making skills

Possess a valid Driver’s License

Knowledge, Skills or Abilities Preferred

Knowledge in municipal public works such as planning, design, maintenance, and construction

Knowledge in the operation and maintenance of equipment used in municipal public works operations

Knowledge in principles of budget preparation and expenditure control

Ability to analyze, evaluate, and implement municipal public works and utility programs/projects

Ability to analyze organizational and administrative problems, recommend alternative courses of action, and provide leadership to others in implementing such actions