Client Success Manager

At ACCC, we empower employees to grow in a mission-driven environment where contributions are valued. We offer flexible schedules, top-tier benefits, and remote work options, allowing you to build a career that fits your lifestyle. Every interaction counts, and we recognize that exceptional service starts with exceptional people. We celebrate dedication and commitment to going above and beyond for our customers.

Join a team where flexibility, fulfillment, and impact are at the heart of everything we do.

Are you ready to make a difference in people's lives? At ACCC, we're proud to be an award-winning, nationally recognized, FIVE-STAR nonprofit organization dedicated to helping individuals regain financial control and live debt-free. As the recipient of the 2021 BBB Award and a nominee for Top Places to Work in Boston, we're committed to excellence in everything we do.

We are hiring Client Success Managers who are passionate about providing outstanding customer service. This role allows you to be the face of ACCC, helping clients resolve financial challenges with compassion and understanding.

Why Join Us?

As a Client Success Manager, you'll:

Provide seamless support to clients, helping them find tailored solutions to their financial needs.

Work directly with creditors on behalf of clients to resolve issues such as account management, billing, and unresolved paperwork.

Make a meaningful difference in people's lives every day.

This role is perfect for someone who thrives on helping others and takes pride in delivering exceptional customer service. (Please note: this is not a management position; you will manage client accounts, not teams.)

ACCC is an equal opportunity employer and is committed to creating an inclusive and diverse workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, genetic information, veteran status, or any other protected characteristic as defined by applicable law. We believe in fostering a workplace where everyone feels valued, respected, and empowered to succeed.