Help Desk Analyst

Job Description

We are offering a long term contract employment opportunity for a Help Desk Analyst in Bellmore, New York. This role will primarily revolve around providing technical support for various devices and systems, within a diverse technological environment.

Responsibilities:

• Provide technical assistance for desktop and laptop devices, ensuring efficient operation

• Handle networking issues, utilizing knowledge of Cisco and Sonicwall technologies

• Manage support for an array of printers and scanners, including but not limited to Zebra printers

• Resolve issues related to both Windows and Mac operating systems

• Employ skills in Android Development and Citrix Technologies to enhance system functionality

• Use Microsoft Active Directory for network management tasks

• Support Apple devices, ensuring they integrate smoothly with other systems

• Carry out tasks related to Computer Hardware and Configuration Management

• Oversee deployments, ensuring systems and devices are set up correctly and efficiently.• Proficiency in Android Development is required.

• Familiarity with Cisco Technologies is essential.

• Experience with Citrix Technologies is a must.

• Knowledge of Mac Computers is necessary.

• Proficient in Microsoft tools and software.

• Experience with Active Directory is required.

• Ability to handle and troubleshoot Apple Devices.

• Understanding of Computer Hardware is needed.

• Expertise in Configuration Management is preferred.

• Experience in Deployments is highly desirable.