Entertainment Manager

Entertainment Manager

Department: Entertainment

Employment Type: Fixed Term Contract

Location: Global

Reporting To: Cruise Director

Description

Are you a dynamic and charismatic individual with a passion for entertainment and exceptional people skills? Seabourn is seeking an experienced Entertainment Manager to join our team and elevate our guests' experience to new heights. As the Entertainment Manager, you will oversee the day-to-day operations of the Entertainment department, playing an integral role in the success of our guests' overall cruise experiences. Your ability to compile and manage the entertainment schedule will be vital in exceeding guests' expectations and fostering the well-being of both guests and the entertainment team. Guest experience should be at the heart of every decision you make. In this role, you will leverage your background in entertainment, whether as a performer or manager, to create an engaging and vibrant social environment that aligns with Seabourn's high standards. This demanding and energetic position requires strong leadership qualities, a love for interacting with people, and an impressive ability to remember names. If you thrive in a fast-paced setting and are ready to make a lasting impact, we want to hear from you!

At Seabourn, every career milestone comes with a view of the extraordinary. Our renowned brand offers extensive professional development, company-paid travel, cruise perks, and a diverse, inclusive environment. Working on our ultra-luxury ships allows you to explore all seven continents while growing new skills and discovering your potential. Seabourn offers a best-in-class benefits program that's competitive and flexible to cater to your unique needs. Imagine earning incredible perks like travel and cruise privileges to breathtaking destinations, along with enticing incentives, paid training, and ample career development opportunities. Take your career to new depths with Seabourn.

Job Responsibilities

Oversee the daily operations of the entertainment department.

Compile information from onboard departments and shore offices to produce the ship's daily program, The Herald.

Manage entertainment and enrichment programming content on Seabourn Source, our onboard app.

Upload The Herald to the onboard IATV system.

Prepare, distribute, and follow up on the daily program draft with department heads.

Manage daily staff schedules.

Socialize with guests regularly.

Organize port duties schedule (IPM).

Order and maintain Cruise Office supplies through the ship's Provision Master.

Maintain supply and inventory of gift prizes.

Assist the Entertainment Director to ensure smooth execution of entertainment/enrichment events.

Compile the hosting schedule for the entertainment department and host tables as required.

Encourage and motivate the team daily, developing new and exciting activities/entertainment events.

Act as master of ceremonies for selected evening performances and daytime events.

Execute Seabourn HESS-MS appropriate to the position.

Prepare handover notes on time.

Place gangway signs throughout the ship before arrival in port.

Prepare welcome packs for new crew, guest entertainers, and lecturers/instructors.

Look after and communicate with guest entertainers, lecturers (Seabourn Conversationalists), and instructors throughout each cruise and assist with disembarkation.

Compile the dinner-hosting schedule for the onboard and visiting entertainment/enrichment team.

Assist the Destinations Team & Entertainment Director with tour dispatch (if needed) and greet guests on embarkation/disembarkation days. Qualifications

Education: Performance Degree/ Managerial Expertise

Experience: Similar work experience or promoted with within the Seabourn Team

Knowledge, Skills & Abilities:

Good understanding of different styles of Entertainment.

Excellent writing /grammar proficiency

Good Technical knowledge of entertainment equipment.

Good show staging knowledge and a keen eye for entertainment value.

Ability to communicate with entertainers, musicians, and guest lecturers and an understanding of their performance needs.

Thorough and detailed knowledge of Seabourn and her management structure.

Excellent public speaking skills.

Immaculate appearance.

Recognition of guests by name. Physical Demands, Travel Requirements and Work Conditions

Physical Demands:

Maintain physical abilities for safety, including bending, climbing, repetitive motions, and heavy lifting. Physical fitness is essential for job tasks.

Travel Requirements:

Valid passport (minimum 6 months)

Flag state issued seaman book

General flag state or flag state approved marine fitness medical

United States C1/D visa

English Marlin test (minimum score of 80%)

Pre-employment medical examination

Work Conditions:

Working on a cruise ship involves longer and more intense hours due to constant guest demand. Flexibility in working hours is required, as they may change due to unforeseen circumstances, regulated by the Maritime Labour Convention of 2006. Adherence to the Master's standing orders and respect among crewmembers is essential due to close living quarters.