Aviation - Ground Operations Standards Manager (M/F)

Since 1978, our Group has been constantly growing and innovating to offer its customers increasingly efficient maritime, land, air, and logistics solutions. Driven by a strong desire to design ever more effective solutions to serve a world in motion, the Group launched CMA CGM AIR CARGO in 2021, thereby expanding its transport and logistics offering.

Already equipped with a fleet of 4 long-haul aircraft (1 A330F and 3 B777F), it will be further reinforced with eight Airbus A350Fs by 2027, making CMA CGM AIR CARGO the launch operator of this new aircraft. Moreover, thanks to support from a partner, AIR CARGO now operates on the transpacific route with two additional B777Fs, which we own.

As part of its development, CMA CGM Air Cargo is looking for a Ground Operations Standards Manager for its Ground Operations Team. Reporting to the Ground Operations Director, the Ground Operations Standards Manager is tasked with documenting, implementing and monitoring standards and procedures, to ensure the safety and compliance of the ground operations activities.

RESPONSIBILITIES

Create, maintain and improve ground operations manuals, other documents, develop procedures

Monitor the daily performance of the Ground Service Providers, ensuring the continued delivery of high service standards

Work with internal and external auditors, liaise with auditees. Implement or supervise the effective implementation of corrective and preventive actions for audit and inspection findings.

Conduct inspections in the operational areas of service providers.

Identify trends and address areas of improvements in a predictive manner.

Maintain a close and productive cooperation with the safety, compliance, quality and operational teams of Ground Service Providers, Airport Operators.

Oversee application of Service Level Agreements

Cooperate with the different departments of CMA CGM Air Cargo to ensure uniform safety management practices

Support or lead projects relevant to the ground operations area, as directed

Attend internal and external meetings, representing CMA CGM Air Cargo Ground Operations

Contribute daily to the continuous improvement of the safety management system

The duties may include other relevant tasks, according to the trainings and capabilities of the Ground Operations Standards Manager. The duties include occasional international travel.

SKILLS AND KNOWLEDGE

Graduate engineer or holder of a Master’s degree with at least 2 years of experience at an airline, airport, or ground handling company; or at least 5 years of operational experience at an airline, airport, or ground handling company.

Experience in the aviation safety, compliance or quality areas

Experience with cargo aircraft and ramp operations

Knowledge of ICAO and IATA standards

Valid IATA DGR CBTA 7.3 certificate is an advantage

Knowledge of de/anti-icing procedures and requirements is an advantage

Knowledge of aviation security procedures and requirements is an advantage

Auditor experience is an advantage

Master’s Degree in a technical field is an advantage

Language: English, advanced level, written & spoken is a must.

CONDITIONS :

Job based in Paris Charles de Gaulle Airport

Executive contract with fixed working days

The duties include occasional international travel.

Contribute to the development of the aviation sector within a globally recognized maritime group by applying and joining the CMA CGM AIR CARGO team !