Medical Receptionist

Job Description

Greet patients and visitors warmly and professionally

Answer incoming phone calls, respond to inquiries, and direct calls appropriately

Schedule and confirm patient appointments

Verify insurance information and collect co-pays or payments

Check-in and check-out patients using electronic medical record (EMR) systems

Maintain patient records, ensure accuracy, and protect confidentiality

Assist with general administrative tasks such as faxing, scanning, and filing

Communicate effectively with medical staff and assist in patient flow

Handle patient concerns or complaints with empathy and escalate as needed

Maintain cleanliness and organization of the reception area

Part-time