CNC Laser Cutting Technician/Operator

Job Description

Be part of a winning team. Mac-Tech is seeking qualified service technicians to join our growing first-class service department.

Applicants should have experience with electronic/electrical, hydraulic, and mechanical skills. You will provide first-class technical service, support, and installation for our laser cutting machines. Strong computer knowledge and familiarity with service management software are a plus.

Responsibilities:

New product installations; including commissioning, functional testing, and operator training

Troubleshoot and repair equipment

Identify and replace parts as necessary

Provide exceptional customer service while at customer locations

Read, understand, and work with blueprints, drawings, schematics, manuals, and other documentation

Log service activity in Service Management System along with expense and time tracking weekly

Support sales as necessary on product demonstrations

Communicate with the Service Manager to ensure customer expectations are met.

Requirements:

Previous industrial machine tool equipment experience troubleshooting and repairing laser cutting machines.

A clear understanding of mechanical, electro-mechanical, servo-electric, electrical, and hydraulic control devices. Experience with Precitec head or similar is preferred

Understanding of CNC Controls and their related applications

Ability to read, understand, and draft electrical schematics, blueprints, and assembly drawings

Experience using multimeters, oscilloscopes, and CAD/CAM experience a plus

Ability to troubleshoot problems from issue description, through schematics to diagnosis and repair.

Technical training or a certificate in the related field is a plus

Must be able to work independently

Strong customer service skills

Valid driver’s license in good standing

Monday-Friday, occasional overtime, and some overnight travel

Benefits

Dispatched from your home

Competitive salary, plus overtime, bonus, and competitive benefits package

In-depth training

Support from the machine manufacturer

The company provided service vehicles, laptop, and cell phone

Opportunities to hone your skills. Extensive on-the-job training and full-paid manufacturer training

Why Mac-Tech

Our philosophy has remained consistent over the last 40 years: We maintain a relentless obsession to serve our customers. Mac-Tech was founded in 1984 to service and support metal fabrication equipment. We’ve been in business for over 40 years and are well-positioned to service and support our customer base throughout North America. At Mac-Tech, we strive to develop long-term partnerships with our customers and leave a positive lasting impression every time.

Company Description

Mac-Tech Inc. is a leader in selling and servicing predominately new and some used metal fabrication machinery for 40 years specializing in:

• Metal roofing machinery

• Press brakes

• Fiber lasers

• Plasma cutters

• Programming and software solutions

• Robotic welding systems

• Structural beamline solutions

• Metal shears

• Deburring machines

We adhere to a structured, time-tested sales process that delivers results.

We are committed to excellence in customer up-time and need strong leadership to ensure this.

We have industry-leading benefits including premium Health Care,401K, and complete respect for our team partners.

Mac-Tech is a family-first company that values each and every team member's personal life while focusing on business excellence.

Full-time