Shift Lead at Pizza Restaurant - Falls Church / Arlington

Company Description

"Think Big Grow Bigger" captures the essence of baddpizza, the company committed to bringing Buffalo style pizza and chicken wings to the national market. baddpizza employees are encouraged to contribute ideas and suggestions that make the employment relationship rewarding and mutually satisfying.

Job Description

Competitive pay (plus tips). Medical, dental, and vision benefits available for full-time employees.

baddpizza Shift Leads have the overall responsibility for directing the daily operations of a restaurant in the absence of the Assistant and General Managers. Responsibilities include, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of team members, financial accountability, ensuring that the highest quality products and services are delivered to each customer and other duties as required or assigned.

Duties & Responsibilities

Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards

Ensures Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met

Conducts performance appraisals, takes disciplinary action, motivates and trains

Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program

Ensures food quality and 100% customer satisfaction

Champions recognition and motivation efforts Qualifications

The ideal candidate for the Assistant General Manager position will possess:

Previous restaurant management & customer relations experience

Dedication to providing exceptional customer service

Good communication skills, and strong interpersonal and conflict resolution skills

Exceptional team building capability

Basic business math and accounting skills, and strong analytical/decision-making skills

Basic personal computer literacy

College or university Degree Preferred. High School Diploma with 2 year's work experience in the food industry

Supervisory experience in a food service environment

Additional Information

All your information will be kept confidential according to EEO guidelines.

Key Words: pizza restaurant kitchen manager food services customer service