Assistant Manager Business Operation (2yrs Contract)

Position Summary

Role and Responsibilities

Cadence

Manage and monitor the accuracy of business systems and efficient distribution of business intelligence

Provide Weekly Dashboard for review and analysis on team performance (Revenue, Sell-out/through, operation KPIs, etc.)

SCM

Support SCM / PM on forecasting and delivery planning

Monitor and ensure timely delivery based on the customer PO

Collaborate with logistic on delivery booking

Maintain Channel Inventory reports provided by Distributor and upload into system

SD

Manage overall sales deduction operation and ensure accurate budget planning

To coordinate and follow up with customers (with sales team) to liaise and follow up on invoices / documentation in order to complete the claims

To liaise and follow up with Finance team on the claim process, progress, status in order to complete whole transaction / claims without delays

Expenses

Manage overall marketing Expense operation and ensure accurate budget planning

Support and work with Marketing on budget plan and coordinate with agencies

To liaise and follow up on invoices / documentation in order to complete the marketing claims

To liaise and follow up with Finance team on the claim process, progress, status in order to complete whole transaction / claims without delays

Sales Force / B2B Operation

Responsible for B2B order processing and CRM tools administration (Salesforce.com)

Salesforce.com Account Maintenances, eg. Account creation & assignment

Monitoring and process Purchase Order (PO) from customer and track the status

Collaborate with sales on updating Salesforce (CRM system) for B2B project pricing, BO stages & roll-out

Skills and Qualifications

Degree holder with at least 5 years of experience in CRM/Analytics/Sales operation

Strong with Microsoft Excel, possess excellent analytical skills and problem solving attitude

Good organizational agility, command skills and interpersonal skill to work effectively across function and lines of business.

Results-oriented and meticulous.

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R102557