Lead ServiceNow HRSD Rollout & Operation (m/f/d)

Join Schwarz Global Services Barcelona - IT Hub of Europe's Largest Retail Group.

At Schwarz Global Services Barcelona, we provide high value IT services for the entire Schwarz Group, which includes Lidl, Kaufland, Schwarz Produktion, PreZero, Schwarz Digits, STACKIT, and XMCyber.

As part of a top 5 global retail company, we serve 6 billion customers through 13,700 stores in 32 countries, supported by over 575,000 employees.

We are looking for open-minded colleagues with passion for technology, who are willing to find diverse and exciting career opportunities in a dynamic work environment that stands for development and progress.

Elevate your career with us, where development and progress are at the heart of everything we do.

Your Tasks

Digitalization and developments in the labour market are dynamic drivers of HR transformation. We are actively shaping this transformation and strengthening the role and added value of HR for the entire organization. The focus is not only on processes, data and IT systems, but above all on people: over 370,000 Lidl employees in sales, logistics and administration.

Steering an HR team in the context of HRIS

Lean Process Management for country business requirements in the area of HR Service Management

Functional 2nd level support for the solution ServiceNow HRSD in all Lidl countries

International release and test management

Coordination of ServiceNow HRSD activities between German headquarter, country responsible and IT in the context of incident, demand and innovation management

Managing the onboarding and knowledge transfer to new team members

Your Profile

Bachelor’s degree in HR, Computer Science or a comparable qualification

3 years of experience as team leader and project manager

3 years of work experience in Service Management Operation or HR Process Management

Experienced in communication with stakeholders on different Management Level in an international organization

High coordination and communication skills

Fluent in English and German

Knowledge in HR Service Operation, ServiceNow HRSD, SAP Success Factors, Chatbot and AI Tools are an advantage

We look forward to receiving your application.

Schwarz Dienstleistung KG · Sophie Barbara Noelle Nuffer · Reference no. 45708

Stiftsbergstraße 1 · 74172 Neckarsulm, Germany