Specialist HR Chatbot (m/f/d)

Join Schwarz Global Services Barcelona - IT Hub of Europe's Largest Retail Group.

At Schwarz Global Services Barcelona, we provide high value IT services for the entire Schwarz Group, which includes Lidl, Kaufland, Schwarz Produktion, PreZero, Schwarz Digits, STACKIT, and XMCyber.

As part of a top 5 global retail company, we serve 6 billion customers through 13,700 stores in 32 countries, supported by over 575,000 employees.

We are looking for open-minded colleagues with passion for technology, who are willing to find diverse and exciting career opportunities in a dynamic work environment that stands for development and progress.

Elevate your career with us, where development and progress are at the heart of everything we do.

Your Tasks

Responsibility for the international rollout of the HR Chatbot including coordination with HR in Lidl countries

Consulting for HR teams on the optimal use of the HR Chatbot

Analyzing Chatbot usage and identifying improvement potentials

Manage operations of the HR Chatbot

Close collaboration with other HR Teams and technical experts

Strong interface work with Sales and Logistics

Rapid assessment of business needs and delivery of effective solutions

Your Profile

Bachelors degree in HR, Computer Science, or a comparable qualification

Several years of professional experience in the HR field, ideally with a focus on technology and digitalization

Good technical understanding with relevant knowledge in Chatbot Technologies, Automation, and User Experience

Experience in managing international transformation/digitalization projects

Experience in agile project management methods

Strong communication skills, team player, and solution oriented personality

Fluent English skills in spoken and written form, optional German skills

Intercultural competence in an international environment

We look forward to receiving your application.

Schwarz Dienstleistung KG · Sophie Barbara Noelle Nuffer · Reference no. 45706

Stiftsbergstraße 1 · 74172 Neckarsulm, Germany