The Floater will provide support to the Finance/Facilities department at Reception desks, in theMailroom and with various Facilities and/or Finance related projects. This position may interactwith all internal PHC staff, visitors and guests, as well as vendors, in the course of project relatedtasks.
Responsibilities
Provide coverage at front desk reception for PHC offices, answering and directing calls,greeting visitors and guests, providing access badges as appropriate.
Providing initial contact with employees, guests, vendors who enter PHC front lobbyareas.
Educating any employee, guest or vendor on PHC security protocols as needed.
Providing first line support to any emergency personnel who enter the building as neededin the way of direction or information.
Using sign in/out sheet for every guest/visitor, as well as providing and logging alltemporary access badges as needed.
Knowing all floor layouts of the PHC buildings in order to provide direction and supportto new hires or staff unfamiliar with layouts.
Provide back up support to the Facilities team with help desk tickets as appropriate
Provide back up support to Finance Assistant (s), or Coordinators as needed on specialone-time projects.
Provide support to the mailroom as needed including but not limited to receiving ofgoods and supplies, mailing out of equipment/supplies, collection/distribution of dailymail.
Provide support in the maintenance of office/copy room supplies, breakroom andjanitorial supplies.
Maintains confidentiality and privacy of all employee and payroll information.
Adheres to all PHC policies and procedures.
Secondary Duties and Responsibilities
Assists with PHC events when needed.
Other duties as assigned.
Qualifications
Education and Experience
High school diploma or equivalent; minimum two (2) years generalclerical/administrative experience, preferably in a healthcareenvironment; or equivalent combination of education and experience.
Special Skills, Licenses and Certifications
Working knowledge of Microsoft Office Suite, including Word andExcel and ability to use general office business machines and performroutine maintenance as needed. Typing speed 45 wpm. Preferknowledge of Publisher and photo editing software. Ability to use handtools a plus. Valid California driver’s license and proof of currentautomobile insurance compliant with PHC policy are required tooperate a vehicle and travel for company business. Bi-lingual inSpanish or Tagalog may be preferred. iOffice Service Desk softwareknowledge a plus with ability to work within the software workflowsas needed.
Performance Based Competencies
Excellent written and oral communication skills. Good organizationskills with ability to work on multiple projects and assignmentssimultaneously. Ability to prioritize work and complete tasks withinestablished timeframes. Ability to handle sensitive issues withconfidentiality, tact and diplomacy. Ability to work with minimalsupervision. Ability to work with a multitude of personalities and staffmembers.
Work Environment And Physical Demands
More than 50% of work time may be spent walking through buildings,up and down stairs, bending and/or climbing a ladder. Remaining 50%would be spent seated at Reception work desk. When required, abilityto move, carry, or lift objects of varying size, weighing up to 50 lbs.
All HealthPlan employees are expected to:
Provide the highest possible level of service to clients;
Promote teamwork and cooperative effort among employees;
Maintain safe practices; and
Abide by the HealthPlan’s policies and procedures, as they may from time to time be
HIRING RANGE:
$27.56 - $32.38
IMPORTANT DISCLAIMER NOTICE
The job duties, elements, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this job description are representative only and not exhaustive or definitive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or work environment change.
Regular Full-Time