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PC Services Intern

Company:
Primerica
Location:
Duluth, GA
Posted:
April 15, 2025
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Description:

Join Our Team

In 2025, USA Today recognized Primerica as a Top Workplace USA for the fifth year in a row, and Newsweek named Primerica one of America’s Greatest Workplaces for Diversity for the second consecutive year. In 2024, the Atlanta Journal-Constitution named Primerica as a Top Workplace for the eleventh consecutive year, and Forbes recognized Primerica as one of America’s Best Employers for Women for the fifth year in a row. In addition, for the tenth time Primerica has been voted a Best Employer by Gwinnett Magazine. Primerica is a great place to work! Join our team to experience what it’s like to work at “one of the best places to work in the metro Atlanta”.

About this Position

The PC Services Intern will assist the IT support team with end-user computing, device management, and service desk operations. This role offers hands-on experience in troubleshooting hardware and software issues, asset management, and IT support processes.

Responsibilities & Qualifications

Provide first-level support for end-user hardware and software issues.

Assist with imaging, configuring, and deploying laptops, desktops, and peripherals.

Document and track IT support requests in the ticketing system.

Support asset inventory management and hardware lifecycle processes.

Perform basic troubleshooting for network and printer connectivity issues.

Help develop user guides and IT support documentation.

EXPERIENCE & EDUCATION

Currently pursuing a degree in Information Technology, Computer Science, or a related field.

Basic knowledge of Windows, macOS, and common enterprise software applications.

Strong problem-solving skills and attention to detail.

Ability to work independently and provide customer-focused IT support.

FLSA status:

This position is exempt (not eligible for overtime pay):No

Our Benefits:

Day one health, dental, and vision insurance

401(k) Plan with competitive employer match

Vacation, sick, holiday and volunteer time off

Life and disability insurance

Flexible Spending Account & Health Savings Account

Professional development

Tuition reimbursement

Company-sponsored social and philanthropy events

It has been and will continue to be the policy of Primerica, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws.

At Primerica, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

R-206:042025

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