Associate Relationship Manager

Job Summary

Job Description

APPLICATION DEADLINE: APRIL 30, 2025

What is the opportunity?

By joining RBC as an Associate Relationship Manager (ARM), you open the door to an exciting career in Commercial Banking. This is your opportunity to become a critical member of a results-oriented team, a key partner to Relationship Managers and their clients. This role will be attractive to individuals who have a passion for working as part of a team to deliver a superior experience to business clients. Individuals who may already be working in the financial, retail or service industry, have some experience being part of a sales team, who are comfortable engaging with clients and committed to continuous learning and self-improvement are most likely to thrive in this critical sales support role.

What will you do?

Excel at needs discovery and solution development to provide commercial clients with advice for their day-to-day banking operations

Partner with Relationship Managers to identify, plan & deliver the best solutions to clients and prospects based on strong knowledge of client’s operational requirements

Support Relationship Manager in executing their client contact strategy and discovery, helping the RM with pre-contact planning for client meetings, integrating Client Relationship Plans (CRP) objectives and providing information on outstanding client requests

Demonstrate Risk and Portfolio Management Acumen by effectively managing RBC’s risk exposure and manages portfolio quality including delinquencies, expired credits and out of orders within benchmark levels

Continuously look for opportunities to introduce partners and Centre of Influences to clients increasing their awareness of the breadth of RBC solutions available to services their current and future needs

Execute exceptional client on-boarding, fulfilling on all business solutions sold and follow through with partners to ensure referral opportunities are successfully closed

What do you need to succeed?

Must-have

First degree in Finance, Business related field or equivalent professional qualification

At least three (3) years’ experience in Banking

Good working knowledge of the Group’s structure, policies, products/services

Working knowledge of the targeted regional economies and industries

Critical thinking, strong decision and problem-solving skills and a sense of urgency

Understand/be able to read financial statements

Experience with emerging communications and technology (i.e., web-based meetings, social media, digital banking, and mobile applications)

Nice-to-have

Good negotiating skills

Creative and innovative

Global mindset

Strong communication skills and a Team Player

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

World-class sales training with countless development opportunities

A comprehensive Total Rewards Program

A unique opportunity for personal and professional growth

Work in a dynamic, collaborative, progressive, and high-performing team

Job SkillsAdaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curiosity, Financial Acumen, Practice Management

Additional Job Details

Address:LEEWARD HIGHWAY:VENETIAN ROAD SETTLEMENT

City:Venetian Road Settlement

Country:Turks and Caicos Islands

Work hours/week:38

Employment Type:Full time

Platform:PERSONAL & COMMERCIAL BANKING

Job Type:Regular

Pay Type:Salaried

Posted Date:2025-01-27

Application Deadline:2025-05-01

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

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