Computer Traffic Operator/Surveillance and Dispatch (Florida Roadways)

Job Description

Salary: $16-$17 per hour DOE

OPERATOR (RMTC 2pm-10pm)

Lucent Group, Inc., is currently seeking Full-Time Dispatchers supporting the RMTC (Regional Transportation Management Center, 365, 24/7) to join the team in Tampa, Florida.

SUMMARY OF POSITION

Dispatchers are instrumental in operating the RTMC, which utilizes state-of-the-art Intelligent Transportation Systems (ITS) devices such as cameras and dynamic messaging signs to monitor road conditions and provide vital traveler information within Florida DOT D7.

Dispatchers collaborate closely with partnering agencies to ensure prompt response to incidents and facilitate efficient roadway clearance through the utilization of audio and video surveillance. Additionally, play a key role in dispatching Road Rangers and employing cutting-edge technology including traffic signals, CCTV monitoring systems, and freeway and arterial roadway management, among others.

REQUIREMENTS FOR IDEAL CANDIDATE

The ideal candidate is adept at monitoring and managing roadway conditions and incidents using specialized software tailored for the Florida Department of Transportation (FDOT).

High School Diploma/Equivalent

Work hours: 2:00pm-10:00pm

Six months experience using MS Office and/or other computer software.

Technical skill ability

Data entry experience

Customer service experience

Dispatch experience.

Surveillance and CCTV experience

Transportation industry experience, preferred.

First Responder, Road Ranger or Dispatch experience a plus

Ability to work in a team, prioritize and

Ability to work in a and multi-task in a fast-paced environment.

Excellent verbal and computer skills

Ability to take direction and follow detailed procedures.

Required to participate in a 4-week training session.

Monday through Friday, 8:00am-4:00pm

Flexible re: work hours, may be required to support various shifts on weekdays, holidays and weekends.

Punctual and reliable schedule adherence.

Ability to pass a State Law Enforcement Background Check and a required Drug Screen

TOTAL REWARDS:

Biweekly pay

Health and welfare benefits:

Medical, dental, vision

Disability Insurance

Employee Assistance Program

Life Insurance-

401k

Tuition Reimbursement

Paid Time Off

Ten (10) paid holidays.

LUCENT GROUP, INC. CULTURE EXPECTATION

At Lucent Group Inc, we believe in creating a best-in-class employee experience and culture which includes diversity as a fundamental value and a strategic advantage. We are committed to fostering an inclusive environment where all individuals feel respected, valued, and empowered to bring their authentic selves to work. We recognize that diversity encompasses a wide range of characteristics, including, not limited to race, ethnicity, gender identity, sexual orientation, age, disability, religion, nationality, and socio-economic background.

LGIs supports a team approach focused on inclusion which fosters growth and development. Trust, reliability, and dependability are the expectations of all employees.

Full-time