Operations Supervisor - Long Island, NY

A Career with a Growing Company!

Over 100 years in business, the Arrow Group of Companies has led the way in developing service focused transportation solutions by working with a broad range of customers, hauling a wider variety of products, and expanding our presence throughout Canada and the United States. Arrow is an industry leading transportation, distribution and materials handling organization.

At our Long Island Reload facility we handle building materials, bulk cement, sand, aggregates, and bulk liquid products. We provide custom handling, inventory management and other services. We are a growing division and backed by an organization that employs over 1300 people. Our growth is unprecedented and there are several opportunities for advancement within our organization.

Important – Additional Step Required:As part of the application process, you are required to complete the Wonderlic Assessment. To help us move your application forward quickly, please complete the assessment using the link below. Note: You must still submit your application for this job in addition to completing the assessment.

We Offer

Competitive Pay - $80,000 - $85,000 annually

Arrow will match your pension contributions up to 4% of your gross wages

Healthcare is 100% paid by Arrow. Extended Medical benefits including dental, pharmaceutical, paramedical and more!

Monday to Friday daytime schedule; 07:00 - 15:30

A career with a growing organization backed by the stability of a company that has been in business since 1919

As advocates of equal opportunity, we welcome applications from individuals of all backgrounds. We firmly believe that diversity fosters innovation and contributes to the success of Arrow.

Responsibilities

Under the direction of the Division Manager, the Operations Supervisor role is to assist in the planning, organization, coordination, and implementation of short and mid-term operational goals, policies and procedures. It is the Operations Supervisor’s role to oversee and supervise the resources necessary (people and equipment) to meet customer commitments while ensuring a safe, productive, compliant, and cost-efficient operation. This is an entry-level Operations Supervisory role. In these circumstances the Operations Supervisor has a Division Manager working onsite with oversite of a small to moderate number of yard employees.

Major Responsibilities:

Oversees the assignment and scheduling of yard staff and ensures a plan is in place should there be a short or long-term shortfall or fluctuations in volume and/or if staff is absent or ill.

Trains, supervises, motivates and evaluates the performance of assigned staff. Is responsible for disciplinary action as well as commendation of assigned staff as required.

Schedules and coordinates required employee training and orientation.

Schedules and coordinates equipment maintenance and ensures appropriate protocols are followed as it relates to the equipment used.

Ensures that all relevant and appropriate safety regulations and employment laws, rules and regulations as well as Arrow processes are followed when managing staff i.e. all safety procedures, onboarding, supervising, scheduling and discipline.

Assists in maintaining thorough personnel records to satisfy legal as well as Arrow requirements.

Communicates with the Primary customer to exchange information, coordinate activities and resolve issues, concerns and questions regarding truck, rail or yard services, customer site and/or driver issues.

Continuously survey the existing program for safety and cost improvement opportunities and advise the manager on ways to improve current systems.

Assists in the development, change to or implementation of policy and process improvement.

Attends meetings, conferences, workshops, reads industry related journals and works with the Director of Safety to maintain current knowledge of and assist in the implementation of safety and transportation codes, regulations, laws and related matters.

Responsible for the accurate and timely delivery of all paperwork and required computer transmissions.

Has good understanding of Employment Standards for the state.

Receives and responds to yard accidents and conducts internal accident investigations; gathers information, takes photos, and assists staff.

Ensures that all relevant aspects of the Reload “Operations Excellence Manual” are followed.

Counts and reconciles inventory on a regular basis (determined by division as to daily, weekly etc.) and communicates same with customer as required.

Ensures inventory integrity is met and maintained while in the possession of the division.

Other duties as assigned by the Division Manager.

You Possess

Minimum 3-5 years proven effective experience in a supervisory capacity

Preference will be given to those with post secondary education and or experience working in a related field

Strong safety proclivity/safety oriented

Exceptional problem-solving skills

Strong empathy and people management skills

Strong organizational skills and ability to quickly prioritize

Strong analytical skills

Excellent interpersonal skills

Keen attention to detail

Exceptional communication skills

Displays ethical behavior and integrity

Responsible and Accountable

Works well within a team environment.

Computer proficiency – Microsoft Excel, Google and learning custom applications

Customer Service skills

The ability to operate a forklift (20,000lb. capacity +)

Further equipment skills is an asset

Mechanical inclination is an asset

Railroad experience an asset

The embodiment of Arrow's Core Values: Safety, Quality, Integrity, Responsibility, Teamwork, and Fun!

For more information please visit Arrow Careers

Full Time Permanent