Operations Audit Support

Job Description

Qualifications:

Property management, multifamily housing experience REQUIRED

1-2 years' previous experience with Apartment Industry software (Yieldstar/RealPage/Onesite/Yardi, etc.) is REQUIRED

Strong technical, analytical, communication and customer service skills required

Ability to manage multiple tasks with exceptional attention to detail

Ability to be a self-starter and a team player

Responsibilities include:

Analyze problems and requests to identify permanent solutions, user training needs, Service Desk process improvement, and recommendations to eliminate business interruptions

Reviewing, troubleshooting and supporting end users and admin support via our ticketing system

Field requests for technical assistance, record them in a ticketing system, and resolve issues in accordance with operations manual and departmental expectations

Exhibit aptitude in troubleshooting hardware and software on a level 1 cognitive understanding

Review lease files for compliance and accuracy (implementing the attachment of documents in software similar to Yieldstar/RealPage)

Monitor and support the implementation of compliance programs, including policies and practices as they relate to the company's affordability requirements.

Ensure that the company conducts rental/leasing activity in compliance with all regulatory requirements and alert in a prompt and proactive manner any identified risks to Senior Management of Property Operations.

Investigate discrepancies and issues found within the files.

Perform all the above and other duties as assigned in accordance with applicable laws and company policies.

Benefits

Vacation & sick time increases with length of service. Plus 7 1/2 company holidays, eligible for holiday pay immediately!

Medical, dental, accident and critical illness, eligible just after 60 days of employment

Group & supplemental life insurance policy options. $25,000 FREE basic life insurance

Employee referral program

Career Growth opportunities and tuition reimbursement

Apartment discounts, if eligible

Competitive pay

**Please apply ONLY if you live or can relocate WITHIN 30 MINUTES of the corporate office**

Location: 4420 Cypress Creek Parkway, Houston, TX 77068

Job Posted by ApplicantPro

Full-time