Breakfast Attendant

Job Description

Breakfast Attendant

Our Culture:

We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference.

Job Description:

Breakfast attendants have many duties to perform during a shift. Main duties include setting up and breaking down each morning's breakfast buffet, ensuring buffet items such fruits, breads, cereals, and bakery items remain well-stocked, maintaining the safety and appearance of the buffet area and cleaning the area in preparation for the next day. This may include replenishing silverware, sugar caddies and condiments, light to moderate food preparation, refilling beverage containers, mopping, wiping, and sweeping. The attendant may perform duties similar to those of a restaurant waiter or busboy such as attending to special food orders or needs of the guests, clearing dirty plates from tables, relaying customer needs to the kitchen and providing or refilling drinks. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.†philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America.

The job is simple:

Focus on ways to promote and engage in internal growth programs.

Continuously exemplify and live by our Culture.

Meet/exceed our company goals and three metrics.

Complete all required brand specific training

Complete all required Vision University training

Complete all required health and safety training

Adhere to all Vision Hospitality Group and property specific brand standards

Provide personalized, friendly service to every individual you encounter

Learn as much as you can by completing all required training

Prepare breakfast foods and have the dining area/buffet set for the start of service

Greets guests, answers questions, and accommodates special requests as needed

Replenish food product throughout the shift as needed

Examine food products and supplies to ensure quality and quantity

Restocks bar, replenishes pantry, cleans counters, tables, utensils, and kitchen at the end of shift

Resets counters and tables at guests’ departure and at end of shifts

If charged breakfast is used, compute bill, accepts payment, and track sales receipts

Manage the presentation of tableware so that it is accessible for the guests

Monitor cleanliness and proper sanitization of tables, stations, and service areas

Obtain feedback, and effectively resolve customer problems and complaints

Provide assistance when needed to your fellow team, guests, and other departments

Perform any other duties as requested by leadership to aid in better operation of the property and service to the guests

Necessary Skills:

Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, associate issues, etc.

Must be responsible for safety and security of guests, fellow associates, and hotel assets

Have knowledge of fire alarm system and evacuation procedures.

Have dependable transportation available

Able to communicate effectively in writing, verbally, and in person

Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays

Is organized, honest, works well with others, and has an outgoing personality

Maintain a clean and attractive work area, uniform, and person

Has the highest degree of integrity and is humble, living by the Golden Rule

Able to work with people from diverse cultures and backgrounds

Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service.

Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds

Can stand/walk on feet for 8 hours and work in a restrictive space/environment

Must have eyesight enabling vision both near and far

Must be comfortable using a step stool or ladder

Must be able to use/lift arms for up to 8 hours

Must be able to handle heat and stress

Have finger dexterity for operating equipment

Must speak in a clear, understandable voice, hear at a basic level, and understand English

Must be able to write

NOTE: Vision Hospitality Group, LLC participates in e-verify prior to employment.

NOTE: This position is eligible for incentives based on the overall performance of the hired individuals achievement of established goals. Vision Hospitality Group LLC, offers the following benefits:

• Paid Time Off

• Optional Health, Wellness and Care benefits

• Health Reimbursement Program

• Flexible Spending Account

• Stay Discounts

• Optional Company paid Life Insurance

• 401(k) and 401(k) matching

• Employee Assistance Program

• Several Voluntary and Supplemental Insurance Options

• Select Paid Holidays and One Personal Floating Holiday

• Loyalty Incentives and Other Unique Incentive Programs

Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule.

Full-time