Team Leader - Reservation - Jumeirah Muscat Bay

About Jumeirah & the Hotel:

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise.

Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities.

As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.

Jumeirah Muscat Bay Resort lies 15 minutes south of the city centre and 40 minutes from Seeb International Airport. The overall development will include a 1,200 square meters Talise Spa, a diving centre, a wide range of sports and leisure facilities, a selection of restaurants, bars and cafes and a kids club. The resort will also include conference and banquet facilities to cater for Oman’s growing attraction as a destination for conferences, meetings and large-scale events. The resort forms part of a larger development that includes 300 high-end residential townhouses and villas, taking advantage of some of the most beautiful, unspoilt coastline in the Middle East.

About the Job:

An opportunity has arisen for a team leader - Reservation to join Reservation in Jumeirah Muscat Bay. The main duties and responsibilities of this role:

· Oversee day-to-day activities, motivate and guide the team to achieve goals, and lead by example with compassion, honesty, and integrity.

· Develop and implement timelines, delegate tasks, and brief staff on duties across various departments.

· Ensure personnel, clients, and guests are greeted and attended to professionally and discreetly.

· Compile duty rosters and advise on changes as necessary.

· Prepare reports and maintain appropriate filing systems.

· Manage stock, inventories, vendor directories, and contract agreements.

About you:

The ideal candidate for this position will have the following experience and qualifications:

· 2 -3 years of experience, preferably with an international hospitality company

Experience of working in an international capacity and a clear understanding of cultural differences showcasing trust and respect for everyone.

Essential

· High School Diploma or similar

Desired

· Diploma/Degree in Hotel Management or any other relevant field

About the Benefits:

This position offers a highly competitive salary and package which includes housing, annual flight tickets, medical and dental coverage, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.