Manager, Applications Services

IPG Photonics is revolutionizing the laser industry as the pioneering developer and leading producer of fiber lasers and amplifiers.

Headquartered in Marlborough, MA, IPG has over 4,800 employees in more than 30 locations around the world.

We aspire to work together with our employees and customers to apply light in ways that improve life.

Our mission is to develop innovative laser solutions to make the world a better place.

To accomplish this mission, we are committed to attracting and retaining the best talent and an engaged and thriving workforce that drives a sustainable future for our company and society.

Working at IPG Photonics you can expect challenging projects, a motivating and friendly environment, and competitive benefits.

Application Services Manager Summary: IPG Photonics is the world leader in high power fiber lasers and laser processing equipment.

This position is a hands-on management position working with state-of-the-art laser systems and is focused on the development of Laser Application Services for current and new IPG laser system customers.

Responsibilities (Essential Functions): - Management of Application Services group activities and personnel - Drive Revenues and Profitability of the Application Services Business - Develop Strategic and Tactical Plans for the business - Develop marketing and sales materials - Build, develop and manage Applications Services Team commensurate with revenue growth - Manage proposal process - Work closely with the service team - Daily contact with IPG customers - Consulting services for current and new potential customers - Evaluation and quoting of customer requests for laser application services and consulting - Application services at factory and/or customer site, including: - Development of laser processes per specifications - Development of laser system machine programs per specifications - Development of machine vision programs per specifications - Equipment setup, characterization and documentation of laser processing results - Equipment and laser processing training - Development of customer training programs - Coordination of activities with other IPG groups - Analysis and reporting of activities to Senior Management - Position requires frequent travelling to customer locations, trade shows and IPG facilities Qualifications: - Masters or BS Engineering degree - +5 years of experience in laser materials processing, in particular laser welding - Strong knowledge with setup, programming and running of CNC and Robotic laser systems - Strong knowledge of materials characterization techniques - Strong software skills - Strong knowledge of machine vision tools - Strong experience with Medical Device industry preferred - Strong professional communications, negotiation, and problem-solving abilities As an employee, your benefits may include: * Paid vacation and sick time * 12 paid holidays each year * Medical, dental, and vision insurance plans with options for HSA/FSA * Paid basic life and AD&D Insurance * Short-term and long-term disability insurance * Tax-free expense accounts for health, dental, and dependent care * 401(k) plan with matching * Employee Stock Purchase Plan (ESPP) * Tuition reimbursement program * Employee Assistance Program (EAP) * Annual Discretionary Bonus eligibility * Adoption Assistance * Pet Insurance Qualifications: - Masters or BS Engineering degree - +5 years of experience in laser materials processing, in particular laser welding - Strong knowledge with setup, programming and running of CNC and Robotic laser systems - Strong knowledge of materials characterization techniques - Strong software skills - Strong knowledge of machine vision tools - Strong experience with Medical Device industry preferred - Strong professional communications, negotiation, and problem-solving abilities Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

RFT - Regular Full Time