High End Client Experience Intern

MISSION

The High End Client Experience Intern will be an integral part of the High End business team, playing a key role in the management and organization of High Jewellery events as well as continuous effort in elevating client experience.

KEY RESPONSIBILITIES

High Jewellery Events and Local Activations Management

Pre-event and onsite client management

Support Retail teams with the planning and management of complete hospitality arrangement during High Jewellery events to ensure seamless client experience

Working closely with appointed agency to curate personalised client experience to elevate client journey and boost client loyalty

Onsite support during High Jewellery events

Support post event reporting and analysis

Vendor management and payment processing

Elevate Local Client Experience

Work closely with CRM and Retail team to conceptualise and develop gifting strategy

Support Retail teams with their High End client development process, e.g. to propose relevant client treatment ideas based on client profile

Recommending and tailoring unique experiences through close collaboration with local agencies or external parties

Support client travel and lifestyle requests such as, but not limited to flight, hotel and restaurant bookings within our markets or abroad

YOUR PROFILE

Work experience in Luxury Retail, Hospitality Events or Customer Engagement preferred

Demonstrates high attention to details and a deep understanding of luxury standards

Strong project management and communication skills

Strong problem-solving skills, adapts quickly and works well under pressure

A positive mindset and ‘can do’ attitude are of utmost importance

How Do We Keep You Smiling?

A great opportunity to be a part of a dynamic and diverse team that goes beyond the extra mile to create bespoke Client experiences and journeys whilst adhering to the high level of standard and excellence of the Maison

Exposure to High Jewellery event and commercial activities within a worldclass Maison

Your Journey With Us:

After being shortlisted, you will meet the Talent Sourcing Manager to get to know YOU

You will then have the opportunity to meet with the hiring manager to assess your fit to this role and give you as preview as well of the team dynamics and company culture

If you are the successful candidate, discover and immerse yourself in our beautiful Maison Cartier

#Cartier#WhereSingularityThrivesTogether

While you wait for our reply, get a sense of the passion of #Cartier -

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