Food and Beverage Attendant

A Food and Beverage Attendant affects every Guest experience with ours restaurants, bars, room service, banquets, and in-hotel cafes. We always deliver an experience that will exceed our Guests' food, beverage, and culinary expectations.

What will you be doing?

As a Food and Beverage Attendant, you will be responsible for upholding the highest quality standards for the food and beverage (Food and Beverage) operations inside of our restaurants, bars, banquets facilities, in-hotel cafes, and to fulfill room service requests. You will work with your Team Members to deliver a high quality service experience that exceeds customer expectations through the following tasks:

Receive orders and serve customer requests completely in a timely manner, including but not limited to serving as a barista or cocktail attendant/bartender, if required

Understand menu content, any menu changes, and promotional activities

Keep your service area clean, tidy, and well-prepared

Efficiently manage the proper settlement of all customer accounts

Answer Guest queries in a polite and helpful manner

What are we looking for?

Food and Beverage Attendants serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Friendly, positive, energetic disposition

Committed to delivering exceptional guest service

Motivated to learn new skills and techniques

Smart and tidy, in appearance

Positive and willing to participate on a team and work with a winning attitude

Excellent communication skills in the local language

Flexible, reliable, and responsive to a range of work situations

Prepared to manage a variety of customer types, inquiries, and complaints

Knowledge of alcoholic beverages and mixing of drinks

Previous food hygiene experience

Electronic ordering systems experience

Cash handling experience

Travel the world and grow your career with Hilton

Hilton has again been recognized by the Great Place to Work® Institute as one of Australia’s best companies to work for in 2022

Schedule: Part-time