Information Technology Business Analyst

Our client, a leader in the utilities industry, is looking to hire an IT Analyst. This role will be hybrid 3x per week in Columbus, OH.

*This job is an 8-month W2 contract role with benefits!*

As an IT Analyst, you will be responsible for identifying, defining, and documenting business requirements and functional specifications for various IT projects and initiatives. You will also be analyzing and reporting progress on service incidents and requests, identifying opportunities for improvement and driving overall IT project efficiency.

Required Skills & Experience

3+ years of experience in Infrastructure Services or Infrastructure Analysis, Deployment and Support

Knowledge of IT infrastructure components, ITIL processes and metrics, as well as trends and best practices

Strong experience in Microsoft Office and ability to learn new technical concepts quickly

Excellent analytical abilities, including process analysis and development, problem solving and root cause analysis

Desired Skills & Experience

Bachelor’s Degree in a related field

Strong teaming skills, collaboration, negotiation, communication, organizational, people management and conflict resolution skills

Experience working closely with service providers and delegating operational activities

Prior working knowledge of the gas and electric utility industry a plus!

What You Will Be Doing

Assess business impact of IT risks and issues, escalating them to ensure timely resolution and minimal disruption

Measure and monitor performance, quality, and value of IT services and solutions, using metrics and KPIs

Communicate effectively with technical and non-technical audiences, using presentations, reports, diagrams, and user stories.

Extract business requirement and model Business Processing and/or perform Value Stream Mapping

Lead, design and facilitate business engagements to establish scope, business needs, project objectives, outcomes and expectations on business processes

Participate in vendor reviews, discussion of products, contribute in the writing of RFIs and RFPs

Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.