P&O Operational Partner

At Zentiva, we are a team of 4,800 unique talents bonded together by our common mission. We believe our diversity is a source of great energy and strength, and we create a work culture and ethics where everyone feels appreciated, can be their true selves, and contribute to the best of their ability. Seeking a balanced team across the company we welcome applications from all qualified candidates with various educational and industry experiences, cultural or ethical backgrounds, and different life experiences or abilities, regardless of their religious or philosophical beliefs or whomever they choose to love.

P&O Operational Partner

Zentiva is looking for a P&O Operational Partner, based in Sofia, to support People & Organization (P&O) operations for Bulgaria. This role ensures smooth HR processes across the entire hire-to-retire employee lifecycle while maintaining compliance with local labor laws.

What Would Be Your Main Responsibilities

Employee Relations & Support - Act as the first point of contact for employee and manager inquiries – Provide guidance on HR policies, benefits, and leave management, ensuring clear and timely communication.

Manage employee records in Workday – Maintain accurate employee data

Oversee onboarding, and offboarding processes – Coordinate smooth transitions for new hires and departing employees while ensuring compliance with local employment laws.

Preparation of employment documents – employment contracts, annexes, and other HR-related documents in line with Polish labor law.

Payroll management support – Gather, verify, and submit payroll data to external payroll providers, ensuring accurate salary processing, tax deductions, and compliance with local wage regulations.

Manage leave administration - tracking absences, sick leaves, and ensuring accurate reporting.

Benefit administration - Ensure accurate benefits enrollment and administration (health insurance,, etc.). Work with benefits vendors to optimize offerings and handle employee inquiries.

Collaborate with local stakeholders – Work closely with payroll vendors, Vendors and internal P&O team to ensure compliance and operational efficiency.

We Need You To Have

2-3+ years of People & Organization experience– A background in HR operations, covering employee relations, benefits, administration and payroll management

Experience with Workday or similar HR systems

Fluent in English

Self-driven with desire & curiosity to learn new things every day

Proactive, innovative mindset

Strong organizational skills – Ability to manage multiple HR processes, prioritize tasks efficiently, and ensure timely execution of HR operations.

Attention to detail, Self-management, and Team player

It is crucial for us to have satisfied employees. Therefore, we can offer you the following:

Competitive salary;

Additional benefit package;

International working environment and a passionate team of professionals;

Continuous Learning & Development opportunities thanks to our Zentiva Academy;

A hybrid form of work - on-site & off-site.

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