Account Manager

Company Overview: We are a dynamic collective of brands, recognized for our robust manufacturing capabilities and innovative on-demand production. We support a diverse portfolio of major eComm clients, providing them with beautifully designed and expertly crafted products. As we continue to expand, we are seeking a highly motivated and dynamic individual to join our team as an Account Manager.

Position Summary: The Account Manager will play a crucial role in managing multiple accounts, driving incremental sales growth, and identifying new business opportunities across the entire client organization. This role requires a self-starter with a proven track record in account management, who can build strong relationships with clients while collaborating effectively with internal teams.

Key Responsibilities:

Account Management: Manage day-to-day operations for a diverse portfolio of accounts, ensuring that client needs are met and exceeded.

Business Development: Identify and pursue new business opportunities within existing accounts and across the entire client organization to drive revenue growth.

Client Relationship Management: Develop and maintain strong, long-term relationships with clients, serving as the primary point of contact and ensuring their satisfaction with our products and services.

Sales Growth: Drive incremental sales growth through upselling, cross-selling, and identifying new revenue streams within existing accounts.

Collaboration: Work closely with internal teams, including sales, planning, operations, and other divisions, to deliver on client expectations and ensure seamless execution of projects.

Performance Tracking: Monitor, track, and report on account performance, providing regular updates to senior management and identifying areas for improvement.

Issue Resolution: Proactively identify and resolve account issues and challenges, ensuring that client concerns are addressed promptly and effectively.

Strategic Planning: Ensure seasonal plans meet business objectives by analyzing business performance with the planning team to maximize sales growth opportunities. Experience & Qualifications:

Required:

2-3 years of experience in account management or business development, preferably within the art industry.

Project Management experience, PMP preferred.

Proven track record of driving sales growth and managing multiple accounts simultaneously.

Tenacious, resilient, and persuasive, with the ability to take initiative and drive results independently.

Strong oral and written communication skills, with excellent follow-up, organization, problem-solving, analytical, and presentation abilities.

Excellent project management and organizational skills, with the ability to manage multiple priorities in a fast-paced environment.

Proficiency in Microsoft Office Suite (particularly Excel & PowerPoint). Preferred:

Experience in the manufacturing, on-demand production, or eComm industries.

A deep understanding of account management best practices and the ability to apply them effectively. Requirements:

This position is on site in Austin, TX