Splash Pad Attendant

General Nature of Work

Provide customer service to all guests, monitors guest while inside the facility area, and, assists with the cleanliness of facility area.

JOB RESPONSIBILITIES

• Monitor guests as they enter and exit the Splash Pad.

• Monitor guests during their utilization of splash pad and enforce safety rules and guidelines.

• Collect admission fees from patrons.

• Assist patrons with questions and/or concerns; assist in incidents and/or accidents.

• Assist other splash pad attendants with tasks as directed.

• Monitor facility for trash and debris and perform appropriate cleanup.

• Regularly check pool chemical levels and document readings.

• Assist coworkers and patrons with identifying and addressing other customer service concerns.

• Enforce established policy and procedures throughout the facility.

• Other duties as assigned

• Will have some cross training with the camp if needed

Knowledge, Skill and Ability

• Ability to handle customer service issues.

• Ability to communicate effectively with patrons and professional staff.

• Ability to multitask.

• Ability to monitor guests entering and exiting the aquatic facility.

• Ability to monitor guests while using pool slides.

• Ability to enforce safety rules and guidelines.

• Ability to assist patrons with concerns, questions and in the event of incidents and/or accidents.

• Ability to assist the Aquatic Supervisor and Lead Attendant with tasks as directed.

• Ability to monitor facility for trash and debris cleanup and to perform maintenance.

• Ability to ensure that facility space to include floors, deck, restrooms, etc., is kept clean.

• Ability to follow and enforce established policy and procedures throughout the facility.

• Ability to understand and demonstrate competencies outlined in Aquatic Facility Emergency Action Plan.

• Ability to assist coworkers and patron with identifying and addressing other customer service concerns.

• Applicant must be able to work a flexible schedule, Monday through Sunday, from May 26 through September 8 (Memorial Day- Labor Day).

• Applicant must be able to attend mandatory Splash Pad orientation/training sessions scheduled on Saturday, May 17 from 8:00 am to 4:00 pm.

• Ability to perform other duties as assigned.

Requirements

MININUM QUALIFICATIONS

Must be at least 15 years of age; prior customer service experience; must be able to work independently; CPR/First Aid/AED Certified or be willing and able to obtain certification.

ADA Requirements: Individuals applying for the posted position must be able to perform the essential functions of the position with or without a reasonable accommodation.

Physical Requirements: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds).

Work Environment: Essential functions are regularly performed outside with exposure to the elements.