Hardlines Merchandiser

JOB SCOPE:

The Hardlines Merchandiser is responsible for visual merchandising and presentation standards throughout all hardlines departments.

JOB SUMMARY:

The Hardlines Merchandiser plays a crucial role in delivering exceptional customer service and crafting captivating feature displays to optimize revenue. Leveraging visual merchandising techniques, they stimulate sales and uphold unit integrity and pricing accuracy to minimize wastage. Their responsibilities also include efficient ordering to capitalize on sales opportunities and providing training and guidance to team members.

JOB DUTIES/RESPONSIBILITIES:

Engages customers with a welcoming, and assisting approach; takes the customer to the merchandise and handles customer needs while escalating issues to management when necessary

Maintains and replenishes promotional programs and advertisements

Supports the Reset team in completing departmental resets

Creates end cap and drive aisle display and ensures proper signage and presentation

Assists in adhering to pricing, signage, and display guidelines established by the company

Executes departmental upkeep including cleaning, maintenance of displays, planogram accuracy, and handling expired products according to procedures

Processes inbound freight, excess merchandise, and displays according to company standards

Understands product assortments, store layout, services, merchandise locations, marketing events and promotions

Demonstrates effective suggestive selling techniques and encourages the use of SYWR (Shop Your Way Rewards), credit cards, Smart Plans, and Replacement Plans

Operates equipment safely and adheres to company safety protocols

Performs other duties as assigned

JOB REQUIREMENTS:

16 years of age or older

REQUIRED SKILLS:

Strong reading, writing, verbal, and arithmetic skills

Ability to lift and move merchandise, typically a minimum of 20lbs., but could be as much as 100lbs

Ability to understand and follow verbal and written instructions

Repetitive bending, lifting, stretching and reaching

Positive and friendly demeanor

Ability to be cross trained